SENSA Talent Solutions · 1 month ago
Program Director – Pomonok Older Adult Center
Pomonok, NY
Full-time
Onsite
Mid, Senior Level
3+ years expQueens Community House (QCH) seeks a dynamic and experienced Program Director to lead the Pomonok Older Adult Center, a neighborhood-based center located within the Pomonok Houses Community Center in Flushing, Queens. The Program Director is responsible for the overall leadership, management, and strategic direction of the Older Adult Center, ensuring the delivery of high-quality, participant-centered programming while maintaining compliance with relevant regulations.
Staffing & Recruiting
Responsibilities
Oversee daily operations of the Pomonok Older Adult Center, ensuring consistent, innovative, and high-quality services
Develop, implement, and evaluate culturally responsive recreational, educational, wellness, and social programs
Ensure compliance with NYC Aging, Department of Health, QCH policies, and all funding and regulatory requirements
Monitor participation, attendance, and outcomes to support continuous quality improvement
Align program goals with the Pomonok Initiative and contribute to initiative-wide outcomes and community impact
Participate in cross-program coordination to connect older adults with relevant QCH and partner services
Supervise, coach, and support center staff, including the Assistant Director, Program Coordinator, Cook, Assistant Cook, Kitchen Aide, and volunteers
Conduct regular staff meetings, trainings, and performance evaluations
Foster a collaborative, respectful, and inclusive team culture
Engage staff in planning and outreach efforts to ensure shared goals and effective communication
Ensure timely and accurate submission of reports and documentation to funders, regulatory entities, and internal QCH teams
Support data collection and reporting related to Pomonok Initiative strategic goals
Review and approve timesheets, invoices, and program-related expenses
Build and maintain strong relationships with community organizations, service providers, and city agencies
Represent QCH and the Pomonok Older Adult Center at meetings, events, and community forums
Promote center programs to increase participation and community visibility
Actively participate in Pomonok Initiative outreach and partnership-building efforts
Ensure a safe, welcoming, and inclusive environment for all participants
Address participant concerns and feedback promptly and respectfully
Oversee compliance with health, safety, and sanitation standards
Ensure participants have access to the full range of Pomonok Initiative resources, including referrals and warm hand-offs
Qualification
Required
Bachelor's degree in Social Work, Gerontology, Public Administration, or a related field required
Minimum of 3–5 years of program management experience, preferably in older adult services or community-based nonprofits
Demonstrated experience supervising staff and managing program budgets
Strong leadership, organizational, and problem-solving skills
Excellent written and verbal communication abilities
Ability to manage multiple priorities in a fast-paced environment
Demonstrated commitment to equity, inclusion, and community-centered service
Proficiency in Microsoft Office and electronic data tracking systems
Commitment to QCH's collaborative, community-driven approach
Preferred
Master's degree preferred
Knowledge of NYC aging services and DFTA-funded programs strongly preferred
Benefits
Medical, dental, and vision insurance
Generous paid time off, including vacation, sick, personal, and holiday leave
Retirement plan options
Life insurance and long-term disability coverage
Employee Assistance Program (EAP)
Professional development and training opportunities
Company
SENSA Talent Solutions
LinkedIn's CEO summed it up quite nicely, "My definition of happiness is simple- you should look forward to going to work in the morning, and look forward to coming home at night" - Jeff Weiner Let us help you find your happy.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Amy Fink
President and Chief Executive Officer
Company data provided by crunchbase