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Templar Shield · 2 weeks ago

ServiceNow IRM & SecOps Project Manager \- Texas

United States

Full-time

Remote

Senior Level

5+ years exp

Templar Shield is a boutique consulting firm and ServiceNow Elite Partner specializing in Integrated Risk Management and Cybersecurity. They are seeking an experienced Project Manager to lead the planning, delivery, and implementation of ServiceNow solutions focused on risk management and security operations.

Consulting

H1B Sponsor Likely

Responsibilities

Lead full lifecycle of ServiceNow IRM and SecOps projects — from requirements gathering and scoping through design, configuration, testing, deployment, and transition to operations

Define project scope, objectives, deliverables, timelines, resources, and success criteria; develop and maintain detailed project plans, schedules, and budgets

Coordinate cross-functional teams (business risk/compliance, security operations, IT, DevOps/engineering, external vendors) to implement IRM and SecOps capabilities — including GRC workflows, risk assessments, vulnerability management, incident response automation, governance policies, compliance tracking, and reporting

Manage stakeholder engagement: interface with business leaders, security/risk executives, technical teams, and external partners; facilitate requirements gathering, maintain communications, and deliver regular status updates

Oversee change management: ensure that configuration changes, customizations, integrations, data migrations, and updates follow change-management processes, with appropriate documentation, version control, and testing (including User Acceptance Testing where applicable)

Provide governance and quality assurance: validate deliverables (configurations, workflows, integration points), enforce compliance with regulatory frameworks or internal security standards (as applicable), and ensure best practices for IRM/SecOps are met

Coordinate training, documentation, and change-management activities for end users, administrators, and stakeholders; ensure smooth adoption of new processes and workflows

Identify, track, and mitigate project risks, dependencies, and blockers; escalate issues appropriately and ensure timely resolution to keep projects on track

Maintain and update project dashboards, status reports, and other project-management artifacts; document lessons learned and lead post-implementation reviews

Qualification

ServiceNowRisk ManagementProject ManagementGRCComplianceSecurity OperationsServiceNow CertificationsChange ManagementCommunication SkillsCollaboration SkillsInterpersonal Skills

Required

5+ years of experience managing IT projects or programs — preferably with a focus on risk management, compliance, security, or GRC/SecOps

Demonstrated experience with ServiceNow — ideally involving IRM, GRC, SecOps, or related modules

Strong understanding of risk management, governance, compliance, and security-operations processes, frameworks, or best practices (e.g., GRC, IRM, vulnerability management, incident response)

Excellent project management skills: scope definition, resource planning, scheduling, budgeting, risk/issue management, stakeholder communications, change management

Strong communication, collaboration, and interpersonal skills — ability to engage and influence across business, security, compliance, and technical stakeholders

Ability to work in a remote, dynamic environment, managing multiple concurrent workstreams and adapting to shifting priorities and timelines. Derived from remote-job examples

Familiarity with ServiceNow configuration/administration practices (roles, workflows, permissions, change-management, integrations) and, ideally, with IRM-related functions such as control and policy management, compliance automation, risk reporting

Willing to travel up to 50%

Preferred

ServiceNow certifications such as Certified System Administrator (CSA) and Certified Implementation Specialist for Risk & Compliance (GRC/IRM), or SecOps

Project Management Professional (PMP) Certification

Previous experience leading multiple, concurrent ServiceNow deployments or large-scale programs in enterprise environments

Understanding of regulatory or compliance frameworks relevant to risk and security (e.g., ISO 27001, SOC 2, internal audit frameworks, enterprise risk frameworks, etc.). Based on typical IRM/GRC job context

Familiarity with integrations between ServiceNow and third-party tools (e.g., vulnerability scanners, identity systems, security tools), data migration, scripting or automation workflows (e.g., REST APIs, Integration Hub), and general ITSM/SecOps best practices

Experience with training delivery, change management, and end-user enablement to support adoption of new processes and tools

Benefits

Competitive compensation + annual performance-based bonus

100% remote-first culture

Employer-sponsored health, dental, LTD, and life insurance coverage

401(k) with company match

Paid training and certification sponsorship

Work on frontier projects at the cutting edge of AI + Risk Management

A collaborative culture where your process designs shape real industry solutions

Company

Templar Shield

templar shield is a premier information security, risk, and compliance technology professional services firm serving North America.

Founded in 2013

San Diego, California, USA

51-200 employees

https://templarshield.com

H1B Sponsorship

Templar Shield has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (3)

2023 (3)

2022 (1)

2020 (4)