DoorDash · 3 weeks ago
Manager, SMB Business Development - Retention
United States
Full-time
Remote
Mid, Senior Level
$144K/yr - $212K/yr
6+ years expDoorDash is a technology and logistics company that empowers local economies. As the Manager of SMB Business Development - Retention, you will lead efforts to enhance restaurant partner retention and exclusivity while managing a team focused on strategic interventions and high-impact partnerships.
AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
Responsibilities
Own Key Partnership Moments – Drive successful engagement at critical phases such as renewals, exclusivity negotiations, and strategic initiatives before transitioning accounts back to Account Management
Lead a High-Performing Team – Manage and develop three direct reports, fostering career growth and performance excellence
Drive Strategic Initiatives – Lead the Top Restaurant Partnerships exclusive and marketplace retention strategy, including churn mitigation, deal structuring, and performance optimization at crucial points in the relationship
Execute Competitive Strategies – Develop and implement competitive strategies in response to evolving market dynamics and competitor moves
Work Cross-Functionally – Partner closely with Account Management, Account Development, Strategic Finance, Selection, US Local Markets, and Legal teams to optimize retention and enhance partner value during key moments
Qualification
Required
6+ years of experience in restaurant partnerships, business development, or enterprise account management
Proven track record of structuring and closing high-value deals at pivotal moments
Experience managing and developing a team of high performers
Leverage data and analytics to inform decision-making and strategy
Experience working across multiple teams to drive business outcomes
Experience ideating, launching and seeing to fruition projects that drive impact
Preferred
Experience in a high-growth marketplace, delivery, or SaaS business
Worked with major restaurant chains or QSR brands
Background in financial modeling or contract negotiations
Benefits
401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave in compliance with applicable laws
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program
Company
DoorDash
DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.
10001+ employees
H1B Sponsorship
DoorDash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)
Funding
Current Stage
Public CompanyTotal Funding
$5.22BKey Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M
Leadership Team
Tony Xu
CEO and Co-founder
Stanley Tang
Co-Founder / Chief Product Officer
Recent News
Business Insider
2026-01-07
2026-01-07
Deli Market News
2026-01-07
Company data provided by crunchbase