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Hawthorne Cat · 3 weeks ago

Inside Sales Representative - Rental

Escondido, CA

Full-time

Onsite

Entry Level

$70K/yr - $80K/yr

2+ years exp

Hawthorne Cat is a family-owned company that has led its markets for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment. The Inside Sales Representative (ISR) influences sales of Caterpillar Product Support and technology offerings, builds and maintains relationships with customers, and assists in ongoing customer account management and sales efforts.

ConstructionIndustrialRentalSalesTraining

Responsibilities

Prospects and develops customer accounts. Establishes and maintains close working relationships with customers at all levels

Delivers information on current products, services, and promotions offered by Product Support

Creates and provides customer quotes and follows up to close Product Support and technology sales

Follows up on expiring customer agreements and subscriptions to obtain timely renewals

Develops e-commerce and other business opportunities for select customer accounts

Maintains current customer information (current contact information, equipment/fleet lists, etc.)

Generates leads in SalesLink (CRM) for other Hawthorne business units and assigns them to the appropriate branch or division representative

Effectively utilizes CRM and other technology applications to better assist customers

Acts as a main contact for Product Support assisting walk-in traffic and unassigned sales inquiries

Makes occasional sales calls on customers in other assigned markets and maintains a standard quoting process for Product Support sales

Maintains sales call reports and weekly call planners

Develops sales goals and objectives for each market

Assists in marketing campaigns, special events, and other duties as needed

Performs any job that may be assigned as necessary to meet the company, department or individual goals and objectives

Qualification

Customer service experienceSales experienceConstruction industry knowledgeCRM proficiencyGoal settingInterpersonal skillsOrganizational skillsPositive attitudeSelf-starterCommunication skills