Salesforce · 2 weeks ago
Lead Product Researcher - Salesforce Platform and Developer Experiences
Seattle, WA
Full-time
Hybrid
Senior Level, Lead/Staff
$184K/yr - $253K/yr
7+ years expSalesforce is the #1 AI CRM, driving innovation and customer success. The Lead Product Researcher will support the Core Platform and Developer Experiences by conducting strategic and tactical research to inform product, design, and development decisions, advocating for users and synthesizing insights to influence stakeholders.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Scope and drive research projects that inform product strategy, design, and development, in collaboration with cross-functional stakeholders
Conduct generative and evaluative research using a mixture of research methods (surveys, unmoderated testing, interviews, moderated concept testing, etc.)
Synthesize research findings into actionable insights, creating narratives to frame problems and highlight the business value of recommended solutions
Socialize insights with cross-functional stakeholders to influence their decision-making
Partner fully with product owners, designers, engineers, and other researchers to provide the best possible experience for our users and customers
Work on fast-paced projects, requiring attention to detail and working within constrained timelines while partnering with geographically distributed teams
Qualification
Required
7+ years of experience conducting research in user experience, product design, or technology contexts; with at least 2 years of experience working in a large matrixed organization
Advanced understanding of research methods (qualitative and quantitative) and best practices, and familiarity with a broad range of user research tools
Proven track record influencing product direction and strategy with actionable insights
Ability to plan, design, execute and communicate both strategic and tactical research engagements
Ability to structure and lead internal and external workshops and analyze the outcomes to provide insight for stakeholders
Experience working in cross-functional teams (e.g. customer success, solution architects, design, product management, engineering, marketing)
Excellent project management, communication, storytelling, and presentation skills
University degree in a research- or business-focused discipline or in a field emphasizing human behavior (e.g., Psychology, Anthropology, HCI, Business, Research Methodology, Experimental Design, Design Research)
Ability to work across a globally distributed team
Please include a portfolio of 1-2 research projects with details of your direct contributions with your application
Preferred
Bonus: Previous experience in CRM or enterprise business software, process mining, automation, and/or supply chain
Benefits
Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!
World-class enablement and on-demand training with Trailhead.com
Exposure to executive thought leaders and regular 1:1 coaching with leadership
Volunteer opportunities and participation in our 1:1:1 model for giving back to the community
Time off programs
Medical, dental, vision, mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Marc Benioff
Chair & CEO
Recent News
2026-01-08
2026-01-07
Company data provided by crunchbase