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WinnCompanies · 1 month ago

Resident Service Coordinator (Shadow Way)

4110 - Shadow Way, 4779 Yuma Avenue, Oceanside, California, United States of America

Full-time

Onsite

Entry Level

$24/hr - $25/hr

1+ years exp

WinnCompanies is searching for a Resident Services Coordinator to join our team at Shadow Way, a 144-unit residential community located in Oceanside, CA. In this role, you will be responsible for planning, coordinating, and implementing resident programs within our affordable housing communities while ensuring the safety and well-being of patrons by preventing and responding to emergencies.

Financial ServicesProperty DevelopmentProperty ManagementReal Estate

Responsibilities

Welcome new residents, explain the program, and provide community resources, programs, and services upon move-in

Identify need for assistance and educate residents on available resources

Provide referrals between residents and local agencies

Develop working relationships with the local service providers in the community and collect resource material

Remain up-to-date with available community resources, federal, state, and local programs

Work with the property management team to identify residents who need assistance

Promote educational and wellness activities for residents while building a sense of community

Encourage residents' self-advocacy and empowerment in meeting their social, psychological, physical, economic, and other needs

Collaborate in the facilitation of resident meetings, community organizing, and social/recreational activities

Implement appropriate programming

Prepare outreach materials for upcoming events

Develop and publish property newsletter

Complete other duties as assigned

Conduct regular checks to verify that all guests have appropriate access to the pool area

Enforce the property's rules at all times for use of and activity in and around the pool, including wearing appropriate attire and ensuring that food and beverages are not brought into the pool area

Qualification

Community engagementEvent planningSocial servicesMicrosoft OfficeRealPageOneSiteTelephone communicationMulti-taskingTime managementDecision makingProblem solving

Required

High school diploma or GED equivalent

1-3 years of relevant work experience

Experience in community engagement, event planning, social services, or a related field

Proficiency in Microsoft Office

Excellent telephone and oral communication skills

Manage time effectively

Ability to make decisions and solve problems

Ability to manage multiple assignments and tasks and work under pressure

Preferred

1-3 years of customer service and administrative experience

Proficiency with RealPage, OneSite or other similar industry software

Benefits

Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

401(k) plan options with a company match

Various Comprehensive Medical, Dental, & Vision plan options

Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

Tuition Reimbursement program and continuous training and development opportunities

Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

Flexible and/or Hybrid schedules are available for certain roles

Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families