Cortland · 3 weeks ago
Community Relations Associate - Multi-Site
US-TX-Frisco
Full-time
Hybrid
Entry Level
2+ years expCortland is a recognized leader in the multifamily sector, committed to providing top-notch living experiences for residents. As a Community Relations Associate, you will enhance resident engagement and satisfaction through excellent customer service and effective communication while managing marketing programs and social media presence.
Financial ServicesReal Estate
Responsibilities
Provide excellent customer service while maintaining the highest standards of courtesy, respect, and sensitivity for resident service and engagement
Greet and communicate with walk-in prospective residents, process payments, deliver resident notices, and provide keys to vendors
Establish, manage, and maintain marketing programs and social media presence
Partner with teams from other communities to deepen the company’s relationship with residents and achieve resident retention goals
Qualification
Required
Bachelor's degree or equivalent industry experience required
Experience in sales and customer service
Excellent written and verbal communication skills
Stellar attention to detail and organization skills
Strong analytical, critical thinking and problem-solving skills
Able to multitask and meet deadlines in a timely and organized manner
Proficiency in Microsoft Office Suite, Funnel, OneSite and RealPage applications
Flexibility to work weekends and/or extended hours as needed
Preferred
2+ years of Property Management experience
Company
Cortland
Cortland is a product-to-people company, dedicated to creating resident-centric, hospitality-driven living spaces and experiences.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Steven DeFrancis
Chief Executive Officer
Scott Moore
Chief Technology Officer
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