Computer World Services Corp. (CWS) · 4 weeks ago
Wireless Network Operations Center (WNOC) Lead
Computer World Services Corp. (CWS) seeks a Wireless NOC (WNOC) Lead to lead the U.S. Customs and Border Protection’s (CBP) Network Operations Center (NOC) contract Wireless NOC. The role involves managing WNOC operations, overseeing monitoring and troubleshooting of wireless systems, and coordinating with technical teams for issue resolution.
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Responsibilities
Manage WNOC operations in Orlando, FL
Oversee monitoring, troubleshooting, and incident response for wireless and radio systems
Coordinate with field engineers and CBP technical teams for issue resolution
Produce performance and incident reports
Maintain WNOC documentation and SOPs
Qualification
Required
5+ years in wireless communications or network operations
CompTIA or CCNA certification
Strong understanding of radio and cellular network systems
Preferred
Bachelor's in IT, Telecommunications, or related field
Familiarity with DHS TACCOM and COTHEN systems