Operations Support jobs in United States
info-icon
This job has closed.
company-logo

SeaWide Express ยท 3 weeks ago

Operations Support

SeaWide Express is an LTL transportation company known for its quality and exceptional customer service. The Operations Support Specialist will handle daily operations and customer service duties for the LTL/LCL transportation division, ensuring accurate invoice management and operational efficiency for shipments in Hawaii and Alaska.

LogisticsTransportationTravel Agency
Hiring Manager
Jonathan Bing
linkedin

Responsibilities

Manages and approves payment of all carrier/vendor invoices for our LTL/LCL freight division. This includes using discretion to audit shipment/service invoices to ensure maximum profitability and refuse payment of invalid costs
Responsible for ensuring accurate carrier/vendor invoices, verifying that only contracted rates are used and that costs entered by the billing department are correct
Decides on final carrier/vendor payment amounts and approves for processing
Communicates directly with the carriers/agents requesting corrected invoices (as needed) and updating CSA with invoicing/documentation
Creates and provides documentation to the accounting department to ensure invoices are properly applied to a shipment(s)
Dispute charges directly with the vendor as needed
Reviews current statements to ensure all invoices are up to date

Qualification

Invoice auditingCarrier communicationCost managementCustomer serviceDocumentation skills

Required

Handles and supports the daily operations for our LTL/LCL transportation division
Performs critical operational and customer service duties for our Hawaii and Alaska Markets
Manages and approves payment of all carrier/vendor invoices for our LTL/LCL freight division
Uses discretion to audit shipment/service invoices to ensure maximum profitability and refuse payment of invalid costs
Ensures accurate carrier/vendor invoices, verifying that only contracted rates are used and that costs entered by the billing department are correct
Decides on final carrier/vendor payment amounts and approves for processing
Communicates directly with the carriers/agents requesting corrected invoices (as needed) and updating CSA with invoicing/documentation
Creates and provides documentation to the accounting department to ensure invoices are properly applied to a shipment(s)
Disputes charges directly with the vendor as needed
Reviews current statements to ensure all invoices are up to date

Company

SeaWide Express

twittertwittertwitter
company-logo
SeaWide Express provides freight forwarding and shipment tracking services.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase