Allegheny County · 1 month ago
Veterans Service Officer
Pittsburgh, PA
Full-time
Onsite
Entry, Mid Level
$51K/yr - $51K/yr
2+ years expAllegheny County is dedicated to assisting veterans and their families in obtaining benefits. The Veterans Service Officer will counsel and guide military service veterans, their survivors, and dependents in securing benefits provided by various laws while advocating for their needs.
Government Administration
Responsibilities
Ensures that Veterans and their families are well informed, efficiently and respectfully guided, and solidly connected to the vast field of services and opportunities available
Works with veterans and their families to ensure receipt of all appropriate benefits
Prepares and submits benefits claims and service applications on behalf of Veterans and/or their eligible family members to the appropriate agencies
Processes and approves payments of public funds for burial benefits of wartime veterans and their spouses and authorizes payments for foundation fees for federal grave markers
Serves as an integral part of a team of focused, knowledgeable, and caring resource specialists dedicated to providing a comprehensive advocacy support center devoted to the veteran community
Maintains effective working relationships with appropriate Allegheny County departments to support veterans in the areas of healthcare, employment, and veteran-owned business development (i.e., John J Kane Regional Centers, Human Services, minority, Women, & Disadvantages Business Enterprises, etc.)
Interfaces with the Department of Administrative Services/ Real Estate Division to guarantee veterans official discharge papers (DD-214) are maintained in a manner in which they are certified and available; if eligible, advocates for veterans to receive property tax exemptions
Maintains appropriate relationships with Federal, State, and County agencies to ensure that eligible veterans secure pensions and other benefits in a timely manner
Attends training sessions throughout the state as scheduled
Interacts with all veteran organizations within the County as needed
Performs other administrative veterans-related duties as assigned
Qualification
Required
An associate's degree in a related field and two (2) years of experience working with veterans or military associations
Experience in a related field such as Human Services or Healthcare/Medical is also acceptable
An equivalent combination of education and experience may be substituted
Must become a certified Service Officer through the Veterans Administration within one (1) year of appointment
It is the policy of Allegheny County that in order to receive a final offer of employment, candidates must successfully pass a background check, which includes verification of Allegheny County Real Estate Tax status
Knowledge of Department of Veterans Affairs policies and procedures
Knowledge of governmental procedures, and state and local laws that affect veterans
Knowledge of medical terminology
Skill in Microsoft Office products
Ability to effectively train staff
Ability to multi-task and meet deadlines
Ability to represent the County in a professional and courteous manner
Ability to communicate effectively, both orally and in writing
Ability to interact with county staff and veterans using exceptional interpersonal skills
Ability to work efficiently, both individually and as a part of a team
Ability to achieve Service Officer certification through the Veterans Administration within one (1) year of appointment
Residency: Allegheny County within 1 year
Preferred
Accreditation as a Veterans Service Officer at the time of appointment
Company
Allegheny County
Allegheny County is home to some of the world’s leading businesses and organizations in the fields of advanced manufacturing, information & communications technology, healthcare & life sciences, finance & business services, education & research, and energy & environmental solutions.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Donna Dineley PMP, CMPIC, BRMP
Deputy CIO
Edmonds Lisa
Chief Equity and Inclusion Officer
Recent News
Seattle TechFlash
2025-04-11
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