IHA · 3 weeks ago
Nutrition Services Program Coordinator
Ann Arbor, MI
Full-time
Onsite
Senior Level
5+ years expIHA is a healthcare organization that is seeking a Nutrition Services Program Coordinator to oversee the Nutrition Services program at multiple primary care offices. The role involves improving patient care, supporting employee wellness programs, and utilizing advanced dietetics knowledge to ensure quality nutrition services.
Health CareHospitalMedical
Responsibilities
Proactively looks for ways to improve patient care and quality metrics, implement best practices, and is innovative in creating plans for growing the program
Effectively searches for, and reports on, new programs and research data with accuracy and thoroughness
Responsible for supporting the employee wellness program, collaborating with the health and wellness coordinator and providing education and resources that encourage a healthy lifestyle
Actively participates on the William J Fileti Lifestyle Medicine Team that focuses on a therapeutic approach to addressing chronic disease, such as disease reversal through diet and behavior change
Uses knowledge of advanced practice dietetics to ensure nutrient integrity and evidence-based practice
Develops culturally-diverse nutrition plans
Develops objectives of care, education, standards of practice and programs to assess outcomes of diagnosis and treatment plans
Provides and recommends appropriate education and training to ensure dietitians have up-to-date education that supports evidence based guidelines
Performs bi-annual chart audits to ensure the dietitians are documenting standard information
Ensures Registered Dietitian billing guidelines are followed by all program dietitians
Works with billing department to resolve any billing or denial issues
Provides feedback into performance review and corrective action plans
Works with leadership team to identify areas of growth, investigate compliance and regulatory guidelines for providing care, and make recommendations on workflows
Develops and coordinates nutrition-related content to support program needs
Prepares reports to visually demonstrate program outcomes
Manages oversight of the Nutrition Services program to ensure efficient, fiscally responsible and customer responsive procedures and operations
Maintains organizational memberships in required programs to support the work of the Nutritional Services staff
Evaluates, recommends, educates and implements comprehensive and specialized nutritional support for patients with treatment and diagnostic needs
Creates and provides nutrition presentations, education programs and training to patients and their families
Interprets patient histories and physician instructions
Interprets diet prescriptions, evaluates their appropriateness and initiates necessary changes
Obtains and evaluates past and present eating habits of assigned patients and records appropriate findings in patient’s medical record
Uses Motivational Interviewing skills; instructs patients of the need for modifications to their normal diets and how to measure the effectiveness of the required changes
Conducts both face-to-face and virtual visits with patients
Prepares patients to return to the community by continuing patient education and referrals to appropriate community agencies
Records treatment provided and patient progress and responses in medical record
Documents patient information in a timely and accurate manner to ensure continuity of high-quality health care
Completes forms in accordance with office and IHA protocols
Serves as liaison between patient and physician when necessary. Ensures timely and courteous follow-up regarding patient questions
Maintains compliance with government and reimbursement requirements and with clinic standards of care
Supports other offices, attends meetings and training as assigned
Other duties as needed
Qualification
Required
Master's degree in dietetics or foods and nutrition or an equivalent combination of education and experience is necessary
Completion of an approved hospital dietetic internship is required
Registration by the Academy of Nutrition and Dietetics
Valid CPR certification
Certification in Lifestyle Medicine within first year of employment
Minimum 5-7 years' experience
Knowledge of patient nutrition care management procedures and policies related to position responsibilities
Knowledge of the compliance aspects of clinical care and patient privacy and best practices in medical office operations
Possesses strong Motivational Interviewing skills
Demonstrated experience in talent acquisition, support of complex employee relations issues, performance management, employee communication and/or change management
Proficient/knowledgeable in medical terminology
Ability to compute mathematical calculations
Proficient in operating a standard desktop and Windows-based computer system, including but not limited to, electronic medical records, email, e-learning, intranet, Microsoft Word and Excel, and computer navigation
Ability to use other software, such as Nutrition Specialist Template and Care Management Template, as required while performing the essential functions of the job
Excellent communication skills in both written and verbal forms, including proper phone etiquette
Ability to speak before groups of people (either in-person or virtual) and displays positive listening and relationship-building skills
Demonstrates ability to influence and negotiate individual and group decision-making
Self-motivated and self-directed
Good organizational and time management skills to effectively juggle multiple priorities and time constraints
Ability to exercise sound judgement and problem-solving skills, specifically as it relates to resolving nutrition issues
Ability to work effectively with various levels of organizational members and diverse populations including IHA staff, providers, patients, family members, insurance carriers, vendors, external customers and community groups
Ability to cross-train in other areas of practice in order to achieve smooth flow of all operations
Ability to handle patient and organizational information in a confidential manner
Ability to complete additional Healthstream requirements as assigned
Ability to drive to other office/practice sites and meeting and training locations
Successful completion of IHA competency-based program within introductory and training period
Preferred
Certified Diabetic Educator (CDE) preferred
Company
IHA
Established in 1994, Trinity Health IHA Medical Group is one of the largest multi-specialty medical groups in Michigan delivering more than one million patient visits each year, practicing based on the guiding principle: our family caring for yours.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Annie Steiner
Human Resources Business Partner
Catherine TerBush, SHRM-CP
Senior HR Business Partner
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