Palmer's Contracting Group (PCG) · 3 weeks ago
QA Lead / Test Manager – Eligibility Systems
United States
Full-time
Remote
Senior Level
5+ years expPCG International, Inc. is a premier consulting firm headquartered in Illinois, and they are seeking an experienced QA Lead/Test Manager to join their team. The QA Lead/Test Manager is responsible for planning, managing, and executing testing strategies for Integrated Eligibility Systems and ensuring system functionality aligns with state and federal eligibility policies and compliance standards.
Commercial Real EstateConstructionReal Estate
Responsibilities
Lead end-to-end QA and testing activities for eligibility, enrollment, renewals, and case management modules
Develop and maintain test strategies, test plans, and test schedules aligned to project timelines and release cycles
Manage functional, integration, regression, and user acceptance testing (UAT) for eligibility systems
Validate system behavior against Medicaid, SNAP, TANF, Childcare, and other HHS program rules
Coordinate testing activities across cross-functional teams, including business analysts, policy SMEs, developers, and vendors
Review and approve test scenarios, test cases, and expected outcomes for eligibility workflows
Track and manage defects, working with technical teams to ensure timely resolution and retesting
Provide regular QA status reporting, risk assessments, and readiness updates to project leadership
Support go-live readiness, cutover planning, and post-implementation stabilization (“hypercare”)
Qualification
Required
5–10 years of experience in QA, Test Management, or Quality Assurance leadership roles
Hands-on experience testing eligibility and enrollment systems, preferably within an Integrated Eligibility System (IES) environment
Strong understanding of eligibility workflows, determinations, renewals, verifications, and notices
Experience supporting public-sector or healthcare systems, particularly Medicaid or HHS programs
Proven ability to lead QA teams and coordinate testing across multiple workstreams
Experience with defect tracking and test management tools (e.g., Jira, ALM, Azure DevOps)
Strong analytical, documentation, and communication skills
Preferred
Experience testing systems built on platforms such as IBM Cúram, Oracle OPA, Pega, or similar eligibility solutions
Familiarity with Agile and hybrid delivery methodologies
Experience working with consulting firms or system integrators (e.g., Deloitte, Accenture, IBM)
Knowledge of integrations with federal or state data sources (SSA, CMS, IRS, FNS)
Prior involvement in eligibility system modernization or system replacement initiatives
Company
Palmer's Contracting Group (PCG)
Palmer’s Contracting Group (PCG) specializes in tenant construction, Sensitive Compartmented Information Facility (SCIF) and Secure Facility construction.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase