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The RealReal · 1 day ago

Senior UX/UI Design Lead

San Francisco, CA

Full-time

Hybrid

Senior Level, Lead/Staff

$169K/yr - $182K/yr

7+ years exp

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. As a Senior UX/UI Design Lead, you will lead design initiatives, focusing on creating digital interactions and experiences for web and mobile platforms, while collaborating with cross-functional teams to ensure user-centered design processes are followed.

E-CommerceFashionLifestyleMarketplace

Responsibilities

Drive end-to-end product and feature design for your squads

Collaborate with research to design studies, gain empathy for users’ unmet needs, desires, and aspirations (current and future)

Turn insights into actionable strategy to guide your work (e.g. using segmentation, personas, and insights to define a design space; creating customer journey maps where necessary; developing design principles or other frameworks to organize solutioning)

Draw interfaces and make prototypes that are informed by customer insights (from pen and paper to interactive prototypes)

Share your work with end users, the design team, Product & Tech collaborators, and business stakeholders to get feedback, learn, and iterate

Collaborate with product managers, engineers, and business stakeholders to bring your work to market

Explore and adopt AI tools and new methods that will help us accelerate our workflows and raise the level of quality of our digital experience

Qualification

UX DesignUI DesignPrototypingHuman-centered designInteraction designMobile app designAI tools experienceDesign researchCustomer journey mappingCollaboration

Required

7+ years of experience in UX Design, UI Design, Systems design, Interaction Design, Product Design or similar

Experience with human-centered design process, starting with user insights, ideating, prototyping, and iterating based on user feedback

Interaction design where you've made things that are discoverable, comfortable, and give good feedback. Attention to how everything responds before, during, and after

2D interactive prototyping where people can try things with taps, swipes, or clicks

Portfolio demonstrating a range of work, from developing new to the world products/experiences to refining things that already exist (can include work that has and has not shipped)

Experience designing interfaces across mobile apps and websites, bonus if you've designed for and with AI tools

Ability to travel up to 5%