Jamul Casino Resort · 2 months ago
Marketing Ambassador (Part Time)
Jamul, California, United States
Full-time, Part-time
Onsite
New Grad, Entry LevelJamul Casino Resort is seeking a Marketing Ambassador to provide friendly and helpful customer service to guests and team members. The role involves assisting guests with inquiries, executing casino floor promotions, and addressing guest service needs in a timely manner.
CasinoGambling
Responsibilities
Provide friendly, fast, and helpful customer service to all guests and team members
Assist guests with questions as they relate to the property, loyalty programs, and current promotions
Anticipate and address guest service needs
Work in conjunction with other departments on an as needed basis
Assist in executing all casino floor promotions
Issue player loyalty cards
Take and forward accurate messages from guests
Listen to guest concerns and resolve issues in a timely manner
Meet department attendance, uniform, appearance and grooming requirements
Must adhere to regulatory, department and company policies
Perform all job duties in a safe and responsible manner
Perform other job related and compatible duties as assigned
Qualification
Required
Must be at least 21 years of age
High school diploma or equivalent
Must be available for multiple shifts to include nights and weekends
Must be able to perform multiple tasks simultaneously and possess strong organizational skills
Must have the ability to operate computer/computer software programs, computer printers/embossers, and other office equipment
Must be able to acquire and maintain appropriate gaming license
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to read and communicate verbally in English
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals
Ability to perform these operations using units of American money and weight measurement, volume, and distance
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Must be able to efficiently and accurately count money and gaming chips and make a change
Possess the ability to operate an adding machine and have basic computer skills
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Team members must be able to qualify for licenses and permits required by federal, state, and local regulations
The team member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds
Must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Company
Jamul Casino Resort
Say hello to Jamul Casino (that’s ha-mool to locals). We’re the newest, closest, and most genuinely entertaining casino in San Diego.
Founded in 2016
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Mary Cheeks
President and General Manager
Recent News
San Diego Union-Tribune
2025-08-15
San Diego Business Journal
2025-07-30
2025-07-10
Company data provided by crunchbase