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Camden National Bank · 1 month ago

Call Center Specialist (Multiple Openings)

Portland, ME

Full-time

Hybrid

New Grad, Entry Level

Camden National Bank is a local community bank committed to providing excellent customer service and giving back to the community. They are seeking a Customer Care Specialist who will assist customers with their banking needs over the phone and collaborate with other departments to solve problems.

Banking

Growth Opportunities

Responsibilities

Provide smart friendly customer service to customers over the phone

Assist customers with their banking needs and maintain a knowledge of a variety of bank products and procedures

Navigate multiple computer systems, multi-task, and document outcomes during and after calls

Collaborate with other departments across the bank to assist with customer’s needs and solve problems

Offer advice to our customers to deepen their relationships

Qualification

Customer serviceMulti-taskingProblem-solvingAttention to detailTraining

Required

Passionate about helping others and providing exceptional customer service to a variety of customers over the phone

Looking for variety in day-to-day and thrive at multi-tasking

Tech-savvy with excellent attention to detail in a fast-paced environment

Enjoys problem-solving and providing timely resolutions while maintaining a positive attitude

Eager to join a highly engaged team who likes to have fun

Motivated to work in an organization that invests in its employees and offers ongoing training for success

Eager to take initiative and bring a positive attitude

Preferred

No previous banking experience is required, we will train you

Benefits

Robust medical, dental, and vision insurance packages

Generous time off, including paid federal holidays and paid day off for your birthday

401(k) retirement savings plan

Tuition reimbursement, professional development, and career growth opportunities

Employee assistance program

Comprehensive wellness program

Company

Camden National Bank

Camden National Bank is a full-service community bank offering the latest digital banking, complemented by award-winning, personalized service through a network of 73 banking centers throughout New Hampshire and Maine.

Founded in 1975