UMass Memorial Health · 1 month ago
Executive Assistant to the Chair (Neurosurgery) - 40 hours, days
Worcester, MA
Full-time
Onsite
Senior Level
$26.61/hr - $47.91/hr
7+ years expUMass Memorial Health is a premier health system in Central Massachusetts, dedicated to exceptional patient care and academic excellence. The Executive Assistant to the Chair (Neurosurgery) provides advanced secretarial and administrative support to Tier B Executives, handling complex assignments and maintaining confidentiality while managing calendars, coordinating meetings, and overseeing special projects.
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Responsibilities
Greets visitors. Coordinates and processes office administrative paperwork. Utilizes word processing and graphics software to format and generate various materials for meaningful presentation of data including but not limited to correspondence, memos, reports, charts, tables, manuals, minutes of meetings, slides and presentations requiring a high standard of quality
Establishes and maintains executive’s calendar making decisions to schedule meetings, appointments and travel time. Prepares agendas and appropriate documents to ensure efficient management of meeting schedules. Makes travel arrangements as needed for executives and handles arrangements for visits by vendors, board members and other visitors/guests
Acts as an advisor to internal and external contacts and makes appropriate decisions. Monitors progress on important matters and follows up to ensure disposition. Answers questions and provides assistance relating to office operations, administrative processes, and established policies and procedures. Interacts with vendors and other executives providing and obtaining information to ensure timely completion of assignments and projects
Coordinates specials projects as warranted for support of the executive office (e.g. board meeting, committee meetings, special presentations, departmental policies, events, or reports, database maintenance etc.)
Utilizes technology and LEAN process improvement tools to standardize work and eliminate waste and improve efficiency. Performs trouble-shooting, provides feedback, and assists in implementing new or revised systems and procedures
Orients new employees, may train employees in new procedures and provide on-going instruction. May schedule, distribute, and monitor the flow of work for assigned group of employees. May provide recommendations to manager for the most efficient utilization of assigned personnel, and also provide information regarding employee job performance, employee issues, and unusual occurrences to supervisor. May assist in preparation of and maintenance of departmental operating budget
May perform miscellaneous clerical duties, including collating, sorting, faxing, filing, screening emails, and distributing/retrieving documents and mail. Records and relays phone messages
Investigates assigned problems and determines method of research, data requirements and analysis techniques. Reports problem resolution and/or makes recommendations
Provide phone coverage and back-up assistance for other executive assistants or admins as required
May ensure basic set up and maintenance of office personal computers and associated equipment
Qualification
Required
Associate degree (A.A./A.S.) or equivalent from two-year college
Must have 7 years of related secretarial experience, preferably in a healthcare organization
Demonstrated leadership experience
Must have excellent skills in diplomacy, discretion, tact, and proper judgment
Must have a great attitude with positive approach to people and tasks
Strong analytical and organizational skills, with strong business judgement. Strong attention to detail
Must have ability to prioritize workload of competing importance and multi-task
Must have ability to adhere to an expectation of complete confidentiality on all business matters
Must have excellent keyboarding skills and be proficient in Microsoft products (Excel, Word, PowerPoint)
Advanced technical, computer, and internet skills, including video/virtual conferencing software
Must have prior experience managing projects and be confident in handling new tasks
Must have broad understanding of hospital policies and practices
Must be able to work independently, as well as working with others in a team environment assisting when necessary
Must have excellent communication skills with the ability to network effectively with peers
Preferred
Bachelor's degree
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements
Benefits
Signing bonus
Company
UMass Memorial Health
UMass Memorial Health is the health and wellness partner of the people of Central Massachusetts.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$4.7MKey Investors
Federal Emergency Management Agency
2022-12-01Grant· $4.7M
Leadership Team
Victoria L. McCandless
Senior Vice President, Chief of Staff, System CEO Communications Officer
Sergio Melgar
EVP & CFO
Recent News
2025-11-12
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