Koniag · 5 months ago
Tier 2 Level Systems Administration Support Services
San Antonio, TX, USA
Full-time
Onsite
Senior Level, Lead/Staff
12+ years expKoniag Data Solutions, LLC is a Koniag Government Services company seeking a Tier 2 Level Systems Administration Support Services to support government customers at Joint Base San Antonio, TX. The role involves providing senior-level leadership for IT knowledge management initiatives and overseeing the implementation of knowledge management strategies within the Defense Health Agency's IT operations.
Financial ServicesImpact InvestingWealth Management
Responsibilities
Provides senior-level leadership and strategic direction for the Defense Health Agency's IT Knowledge Management initiatives across its global network of military hospitals, medical clinics, and dental clinics
Serves as a top-tier expert responsible for shaping and overseeing the implementation of DHA's comprehensive IT knowledge management strategy, with a strong focus on leveraging SharePoint and other advanced collaborative technologies
Leads the development and continuous refinement of DHA's overarching IT knowledge management architecture, ensuring alignment with DoD IT strategies, organizational objectives, and industry best practices
Directs the integration of knowledge management principles into all aspects of DHA's IT operations, spanning approximately 250,000 end-user devices and 3,000 physical and virtual servers across 250 sites worldwide
Provides high-level strategic guidance to DHA leadership on knowledge management matters, including long-term planning, resource allocation, and measuring the impact of knowledge management initiatives on organizational performance
Collaborates with executive stakeholders to secure buy-in and resources for critical knowledge management programs
Directs the design and implementation of sophisticated, enterprise-wide knowledge management solutions, including advanced SharePoint configurations, artificial intelligence-driven knowledge discovery tools, and integrated collaboration platforms
Ensures these solutions comply with DoD cybersecurity requirements and the Risk Management Framework (RMF)
Spearheads the development of innovative knowledge capture and transfer methodologies, addressing the unique challenges of DHA's complex and dynamic IT environment
This includes implementing strategies for preserving tacit knowledge, facilitating cross-functional knowledge sharing, and supporting rapid knowledge dissemination during critical incidents or deployments
Oversees the creation and management of a comprehensive IT knowledge taxonomy and ontology that spans all IT disciplines within DHA
Directs efforts to continuously refine these structures to adapt to evolving IT landscapes and emerging technologies
Leads initiatives to integrate knowledge management capabilities with other enterprise systems, including IT service management platforms, project management tools, and learning management systems
Ensures seamless knowledge flow across all IT processes and decision-making frameworks
Develops and implements advanced analytics and reporting frameworks to measure the effectiveness and ROI of knowledge management initiatives
Provides executive-level insights on knowledge utilization patterns, identifying areas for strategic intervention and improvement
Champions the cultivation of a knowledge-sharing culture within DHA's IT organization
Directs the development of incentive programs, recognition systems, and change management strategies to drive adoption of knowledge management practices at all levels
Represents DHA in high-level inter-agency knowledge management forums and collaborates with external partners to enhance overall knowledge sharing within the military health system
Serves as the primary liaison with DoD knowledge management authorities on strategic matters
Mentors and develops the next generation of knowledge management leaders within DHA, fostering a culture of continuous learning and innovation
Oversees the development and delivery of advanced knowledge management training programs for both technical and non-technical personnel
Stays at the forefront of emerging knowledge management technologies and methodologies, directing pilot programs to evaluate and adopt cutting-edge solutions that can enhance DHA's knowledge management capabilities
Qualification
Required
Ability to obtain a public trust
Master's degree in Information Systems, Knowledge Management, Computer Science, or a related field
12+ years of progressive experience in IT knowledge management
At least 8 years in senior leadership roles managing enterprise-level knowledge management programs
Proven track record of implementing and overseeing comprehensive knowledge management strategies in large, complex environments, preferably within DoD or healthcare sectors
Extensive experience with SharePoint and other advanced knowledge management technologies
Preferred
Ph.D
Advanced certifications (e.g., CKM, CKMP, or equivalent)
SharePoint expert-level certifications
Benefits
Health, dental and vision insurance
401K with company matching
Flexible spending accounts
Paid holidays
Three weeks paid time off
Company
Koniag
Koniag was incorporated on June 23, 1972, to manage the land and financial assets on behalf of the corporation.
1001-5000 employees
H1B Sponsorship
Koniag has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Ron Unger
Chief Executive Officer
Sharon Beeson
CFO
Recent News
2025-06-09
2025-03-27
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