Chase · 1 month ago
Infrastructure Engineer III - Hyper-V & Windows
1111 Polaris Pkwy, Columbus, OH, 43240, US
Full-time
Onsite
Senior Level
5+ years expChase is part of JPMorgan Chase & Co., and they are seeking an Infrastructure Engineer III to manage IT infrastructure for their customers and clients. The role involves providing Windows operations support, engineering, and service improvements to ensure reliable infrastructure.
BankingFinancial Services
Responsibilities
Participate in incident response, change management and problem management areas to handle Operations (SRE) team engagements
Design and implement data driven solutions based on operations metrics and other key data points
Engage team members using relevant listening strategies and questioning techniques to help identify solutions and influence action plans
Demonstrate personal and professional resilience while navigating difficult situations with composure and tact
Demonstrate strong client / customer / stakeholder-based approach on issues and problems which your team handles
Develop and support routine operational activities with automation
Lead root cause analysis meetings as part of process improvement
Work closely with peer teams to deliver high availability and optimum performance for customers
Be responsible for coaching and mentoring team members
Learn and facilitate new technologies
Work closely with customers to drive system stability programs
Qualification
Required
Formal training or certification on infrastructure development concepts and 5+ years applied experience, SRE/DevOps, platform engineer, or similar
Strong knowledge and experience on windows server operating system starting with windows 2016 to 2025
Good understanding and experience with Microsoft Windows performance tools and debugging
Deep knowledge and experience on windows Clustering, Web, load balancing, sysinternal tools, windows patching and risk management
Fluency in at least one programming language Python or PowerShell
Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices
Demonstrated ability to drive the adoption of site reliability culture and practices within a team
Familiarity with agile development methodologies and practices
Strong knowledge and experience with Microsoft Hyper-V
Preferred
Strong windows operating system knowledge & troubleshooting skills
Microsoft Hyper-V experience
PowerShell or Python coding knowledge
Analytical thinking for strategic solutions
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
2026-01-24
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