Apply on Employer Site

Grange Insurance · 3 weeks ago

Claims Property Field Trainee (Northeast Ohio)

Greater Cleveland

Full-time

Onsite

New Grad

2+ years exp

Grange Insurance is an established insurance provider based in Columbus, Ohio, seeking a Claims Property Field Trainee. The role involves completing property training, investigating and settling assigned claims, and maintaining customer relationships while ensuring excellent service.

Insurance

Responsibilities

The following courses are to be completed during property training: Principles of Insurance, Home, and Commercial Policies, Principles of Investigation, SIU, Subrogation, Recorded Interviews, Customer Service, Negotiation Skills, Legal Concepts, Unfair Claims Settlement Practices Act, Interpreting Vendor/Expert Reports, Residential Construction Basics, Property Estimating, Claims Tools and Technology. Successful completion of course work required to remain in property role

Investigate, negotiate, and settle assigned claims

Maintain activity log on actions taken on each file and maintain diary system

Settle claims within authorized limits

Establish and maintain positive relationships with internal and external customers by providing excellent customer service

Performs onsite and virtual inspection of damages to resolve coverage and damage issues to include preparing complete estimates of repair for the covered damages

Active member of catastrophe team, which may include overnight travel on short notice for what could be extended periods of time, in order to investigate, negotiate and settle assigned claims

This position requires the individual to access and inspect all areas of a building or structure which is physically demanding and requires the ability to carry, set up and climb a ladder. Must be able to safely lift up to 40 lbs., walk on roofs, and enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)

Operates and maintains company vehicle

Qualification

Principles of InsuranceCustomer ServiceNegotiation SkillsClaims ToolsTechnologyState Adjusters’ LicensePC OperationWritten CommunicationVerbal CommunicationOrganization Skills