Digital Monitoring Products ยท 3 weeks ago
Regional Training Manager, Southeast
Nashville, TN
Full-time
Hybrid
Mid Level
3+ years expDigital Monitoring Products is seeking a Regional Training Manager to partner with Regional Sales Managers and DMP dealers to provide effective technical training and support. This role focuses on transforming installers, technicians, operators, and managers into experts in the design, installation, programming, troubleshooting, operation, and application of DMP systems across several states in the Southeast.
Cyber SecurityManufacturing
Responsibilities
Partners with Regional Sales Managers to schedule and provide learner-centered, performance-based, hands-on training for new and existing DMP dealer installation, technical service, central station, and sales personnel
Partners with new DMP dealer installation & service teams to make transition to DMP a good experience, training new dealers within four weeks of placement of their stocking order
Accompanies new dealers on their first DMP installation to answer questions, provide assistance, etc
Assists with receiver system, automation system, and remote programming software installation
Transforms technicians into experts in the design, installation, programming, troubleshooting, and operation of DMP systems
Completes class activity and rosters within the assigned CRM/LMS tools. Uses these tools and Dealer Dashboard to identify specific dealer training needs
Meets or exceeds performance metric goals and expectations
Travels to conduct on-site training classes and regional training events. Reports to work on time, impeccably groomed in clean, pressed, appropriate clothing in good repair
Flexibility is required, as some travel and training may be needed in other regions and may sometimes require weekend travel. Conducts training webinars
Qualification
Required
Associates Degree in Electronics, or equivalent training
3 years experience in customer service and problem solving in the burglar/fire alarm industry
Polished communication skills
Professional appearance
Make learning fun for the participants
Easily connect with your audience
Benefits
Onsite medical clinic for employee, spouse and family members 18 & under living at home
Medical
Dental
401k
Life Insurance
Short and Long Term Disability
Paid vacation/holidays
Free security system
Free UPS shipping
Company
Digital Monitoring Products
Digital Monitoring Products is a security and investigations company providing high-security ids systems and store intrusion systems.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Chris Stange
Chief Financial Officer
Recent News
2025-02-17
2024-12-19
Security Sales & Integration
2023-12-25
Company data provided by crunchbase