Advanced Field Service Engineer - Aerospace jobs in United States
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Honeywell · 2 months ago

Advanced Field Service Engineer - Aerospace

Honeywell is a leading software-industrial company committed to introducing state-of-the-art technology solutions. They are seeking an Advanced Field Service Engineer to deliver high-impact remote and on-site technical support for Business and General Aviation customers across the Americas.

AerospaceElectronicsInformation TechnologyInnovation ManagementManufacturingService Industry
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Growth Opportunities
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Responsibilities

Serve as the primary technical contact for assigned BGA customers, providing expert support for Honeywell mechanical and electrical systems
Troubleshoot and resolve engine, APU, and mechanical system issues via phone, email, and on-site visits as needed
Provide AOG and on-wing support, both routine and urgent
Analyze and resolve complex technical issues, ensuring timely and effective solutions
Capture and share technical learnings to strengthen organizational knowledge
Collaborate with cross-functional teams to improve reliability and customer satisfaction
Maintain strong customer relationships through regular communication and periodic visits

Qualification

Aircraft MaintenanceAircraft MechanicsAirframePowerplant licenseAvionics systems knowledgeCustomer support experienceMicrosoft Office proficiencyAnalytical skillsManage multiple prioritiesSalesforce proficiencyNICE InContact proficiencyTeam Center proficiencyCommunicationProblem-solving skillsWork independently

Required

10 or more years of experience in troubleshooting mechanical systems on business, commercial, or military aircraft
Basic Knowledge of Avionics systems to assist with transferring information to electrical FSE for support
Minimum 5 years' customer facing support experience and/or products
Airframe and Powerplant (A&P) license

Preferred

Bachelor's degree in engineering or related technical field
BGA experience and aerospace business acumen
Utilization of Accelerator and tools to streamline work processes
Excellent communication, analytical, and problem-solving skills
Ability to work independently and manage multiple priorities
Proficiency in Microsoft Office, Salesforce (SFDC), NICE InContact, and Team Center

Benefits

Employer-subsidized Medical, Dental, Vision, and Life Insurance
Short-Term and Long-Term Disability
401(k) match
Flexible Spending Accounts
Health Savings Accounts
EAP
Educational Assistance
Parental Leave
Paid Time Off (for vacation, personal business, sick time, and parental leave)
12 Paid Holidays

Company

Honeywell

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Honeywell is a technology and manufacturing company that produces products for the automation, aviation, and energy transition industries.

Funding

Current Stage
Public Company
Total Funding
$11.4M
2009-10-27Grant· $11.4M
1985-09-27IPO

Leadership Team

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Jim Masso
President & CEO - Honeywell Process Solutions
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Vimal Kapur
Chairman and Chief Executive Officer
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Company data provided by crunchbase