CEA CAPA Education Abroad · 1 month ago
Enrollment Intern
CEA CAPA is a premier provider of transformative international education experiences, committed to empowering students to become thoughtful and thriving leaders through living and learning abroad. The Enrollment Intern will assist and support projects within the Enrollment and Advising Department, including document management, connecting with potential students, and supporting visa and immigration processing.
Higher Education
Responsibilities
Connecting with perspective students about education abroad to answer basic questions about CEA CAPA and connecting them to their Admissions Counselor
Assist with the processing of all student documents uploaded through the student portal. This includes:
Reviewing all documents for accuracy, marking documents received in the Student Information System, and communicating to the account owner or student on any documents that need to be resubmitted
Utilize email to collect necessary student enrollment documents including internship materials if applicable
Record notes in Customer Relationship Management (CRM) system regarding all student communication
Assist with visa and immigration support procedures including printing, organizing, and preparing student mailings
Assist with updating pre-departure advising resources
Work collaboratively with various departments across the organization, both domestic and international, to create and continue to improve the student's experience and streamline administrative processes
Qualification
Required
High School Diploma (Associate Degree preferred)
1-year related experience required
Demonstrated commitment to justice, equity, inclusion, and diversity
Excellent organizational and time management skills
Excellent interpersonal skills and outstanding written and verbal communication skills
Ability to work in a fast-paced environment
Ability to respect confidentiality and ethical boundaries regarding student privacy
Preferred
Experience with education abroad is a plus
Familiarity with MS Office: Word, Excel, and Outlook
Experience using CRM (Customer Relations Management) databases, Salesforce preferred
Benefits
Wellness & Snacks (In-Office): Fresh Fruit Wednesdays, coffee bar, wellness room, and ergonomic workspaces.
Time Off & Giving Back: 12 paid holidays, generous PTO, and up to 8 hours paid volunteer time—because balance matters.
Support for Your Whole Life: Comprehensive health, dental, and vision coverage, benefits for domestic partners, paid parental leave, and compassionate time off for life events—because caring for your loved ones matters.
Fun & Community: We encourage team connection and celebration, from office events to informal get-togethers and virtual hangouts—exact activities vary by team.
Company
CEA CAPA Education Abroad
CEA CAPA Education Abroad provides high-quality study abroad programmes and international internship opportunities for students.