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Collins Aerospace · 20 hours ago

Specialist, Service Contracts and Warranties (Onsite)

Rockford, IL

Full-time

Onsite

Mid, Senior Level

$82K/yr - $164K/yr

5+ years exp

Collins Aerospace is a leader in aerospace technology, dedicated to meeting the unique needs of its customers. The Specialist, Service Contracts and Warranties role involves advising customers on contractual rights, analyzing data, and developing bids and reports related to service contracts and product warranties, ensuring customer satisfaction and compliance with legal requirements.

AerospaceIndustrialMilitarySatellite Communication

No H1B

U.S. Citizen Only

Responsibilities

Examines estimates of material, equipment services, production costs, performance requirements, and delivery schedules to ensure accuracy and completeness

Develops bids and prepares process specifications, progress and other reports related to service contracts and product warranties to ensure that established quality and customer satisfaction goals are achieved

Conducts contract and warranty administration and customer contact activities to provide for proper contract fulfillment in accordance with company policies, legal requirements, and customer specifications

Order Entry - Responsible for Sales Order Induction

Prepare Quotations in SAP and sends quotes to customers as required

Conduct proper Contract and Purchase Order review

Prepare and send weekly status reports to customers

Advises management of contractual rights and obligations

Work with Operations to ensure delivery schedules are met per customer requirements

Constant customer interface/communication (Internal and External)

Interface with Program Management

Analyze data and updates SAP

Maintains historical information

Work with various Government systems to fulfill order entry and execute transactions

Takes responsibility for record retention and filing, including sales order close-out

Supports proposal review

Support monthly SIOP by providing logical basis for planning and forecasting

Customer/Account responsibility is military focused (FAR 12, FAR 15 knowledge)

Qualification

SAPFAR 12 knowledgeFAR 15 knowledgeContract administrationNegotiating experienceMicrosoft OfficeCustomer communicationData analysisReport preparation

Required

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract

Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience

Preferred

Previous aerospace contract/warranty experience

Advanced degree is preferred

FAR 12, FAR 15 contracting knowledge

Negotiating experience

SAP experience

Expert to advance level in Microsoft Office in Excel (Pivot tables and V Lookups)

Benefits

Medical, dental, and vision insurance

Three weeks of vacation for newly hired employees

Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option

Tuition reimbursement program

Student Loan Repayment Program

Life insurance and disability coverage

Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

Birth, adoption, parental leave benefits

Ovia Health, fertility, and family planning

Adoption Assistance

Autism Benefit

Employee Assistance Plan, including up to 10 free counseling sessions

Healthy You Incentives, wellness rewards program

Doctor on Demand, virtual doctor visits

Bright Horizons, child and elder care services

Teladoc Medical Experts, second opinion program