CHRISTUS Health ยท 4 days ago
Coordinator Scheduling Operating Room - Specialty Neurosurgery
San Antonio, TX
Full-time
Onsite
New Grad, Entry Level
0+ years expCHRISTUS Health is a healthcare provider serving the San Antonio area, and they are seeking a Coordinator Scheduling Operating Room for their Specialty Neurosurgery department. The role involves facilitating patient access to services, ensuring accurate data entry, and maintaining customer satisfaction while managing scheduling operations.
Responsibilities
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Obtains and accurately inputs all required data elements for scheduling and registration, including patient demographics, financial information, guarantor information, and relevant notes associated with the encounter
Data fields include but are not limited to: address, employment, insurance info, nearest relative, guarantor, insurance plan, admitting diagnosis, working diagnosis, and physician information
Prioritizes and completes scheduling in a consistent, courteous, professional, accurate, and timely manner
Review the schedule to ensure accuracy
Ensures each patient is assigned only one medical record number
Select the appropriate patient type based on the department and services required
Documents in account notes
Ensures orders are received and are consistent with tests/procedures
Confirms schedule with each physician daily; confirms a null schedule
Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty
Greets patients courteously and professionally
Calls patients by name
Ask patients if they may have special needs
Represents the Surgery department in a professional, courteous manner at ALL times
Works with other departments to resolve Scheduling issues in a timely and professional manner
Makes minimal errors in performing scheduling/insurance verification See Error Policy and Procedure for target error rate percentage
Utilizes education information to reduce error rates
Requests additional education information when necessary
Demonstrates ability to select correct insurance plans
Provides focused education for staff as needed
Coordinate new hire training (if needed)
Assure Healthstream education is completed timely
Attends the majority of Direct Connects
Required to assist the hospital in the event of an internal or external disaster
Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change
Supports the department in achieving established performance targets
Completes required training as needed
Performs all other duties as assigned
Qualification
Required
High School diploma or equivalent required
Professional appearance, behavior, and good communication skills
Dependability, flexibility, and teamwork
Ability to use good judgment in making independent decisions
Ability to meet expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Ability to obtain and accurately input all required data elements for scheduling and registration
Ability to prioritize and complete scheduling in a consistent, courteous, professional, accurate, and timely manner
Ability to ensure each patient is assigned only one medical record number
Ability to document in account notes
Ability to confirm schedule with each physician daily
Ability to effectively meet customer needs and build productive customer relationships
Ability to greet patients courteously and professionally
Ability to represent the Surgery department in a professional, courteous manner at all times
Ability to make minimal errors in performing scheduling/insurance verification
Ability to utilize education information to reduce error rates
Ability to provide focused education for staff as needed
Ability to assist the hospital in the event of an internal or external disaster
Ability to support the flexible needs of the department to accommodate patient volume
Preferred
Associate degree preferred with emphasis in Health/business-related field
6 months of scheduling experience preferred
Company
CHRISTUS Health
CHRISTUS Health is a Catholic not-for-profit health care system comprising more than 600 centers, including long-term care facilities, community hospitals, walk-in clinics and health ministries.
10001+ employees
H1B Sponsorship
CHRISTUS Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (43)
2024 (35)
2023 (54)
2022 (46)
2021 (22)
2020 (26)
Funding
Current Stage
Late StageLeadership Team
Terry Kyle
CEO and CDO The Children's Hospital of San Antonio Foundation & Friends of CHRISTUS Santa Rosa Fnd
Thomas Royer, MD
CEO Emeritus
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