Hyatt Place · 3 weeks ago
First Assistant Manager (Assistant Hotel General Manager)
Hyatt Place is committed to creating rewarding experiences for guests through high standards of service and innovative design. The First Assistant Manager will oversee housekeeping, front office, and food and beverage departments, ensuring operational integrity and high guest satisfaction. This role involves managing daily hotel operations and may include hiring and disciplinary responsibilities.
Hospitality
Responsibilities
Contribute to the hotel's commitment to high quality guest service and teamwork
Directly responsible for the success of the housekeeping, front office and food and beverage departments of the property
Manage the daily hotel operations to achieve planned goals for operational integrity
Maintain company standards for guest satisfaction, associate satisfaction, quality assurance, and asset protection
Handle the purchasing and payroll submission for the property
Involved in the interviewing and hiring of new associates, as well as disciplinary measures
Qualification
Required
Intermediate word and excel required
Excellent verbal and written communication skills
Strong organizational, project management and detail orientation skills, with the ability to multi-task in order to meet a variety of deadlines
Strong interpersonal skills and a can-do positive attitude
Ability to work with minimal supervision required
Preferred
Minimum of three years of management and supervisory experience preferred (management experience in the service industry is strongly preferred)
Hotel experience preferred
1-2+ years experience working in a guest service oriented Food & Beverage establishment preferred
College degree preferred
Bilingual in Spanish a plus