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Pavlov Media · 1 day ago

Backbone Sales Engineer

Indianapolis, IN

Full-time

Onsite

Entry, Mid Level

$90K/yr - $130K/yr

2+ years exp

Pavlov Media is dedicated to delivering an exceptional internet experience through advanced fiber technology. The Backbone Sales Engineer will develop network solutions, collaborate with sales teams, and ensure that customer needs are met while achieving financial objectives.

Information TechnologyTelecommunications

No H1B

Responsibilities

Primary owner of high-volume network solutions quoting function, serving both external MDU sales and internal network expansion efforts

Consults with internal and external clients to assess and understand project objectives and network service requirements

Provides subject-matter technical expertise and support to sales teams

Design optimal network solutions, utilizing both Pavlov fiber assets and off-net vendor solutions

Ensure that proposed and implemented network solutions meet customer needs, while meeting Pavlov financial objectives

Prepare internal and external service orders, including all associated project tracking tasks

Address post-sale implementation issues requiring technical design expertise and inter-departmental coordination

Vendor management

Participation in network planning activities, including design, quoting, and implementation

Provide high quality and positive customer service experience to all stakeholders

Assist in process improvement efforts through interdepartmental collaboration

Assists with research and development of new products

Qualification

Network solutions designTelecommunications experienceProject managementGoogle Earth proficiencyCustomer premise equipmentMicrosoft Office proficiencySales skillsCustomer service skillsCommunication skillsOrganizational skills

Required

Bachelor's Degree in Engineering, Business or technical equivalent

Minimum of 2 years of related product or sales experience

Preferred

Blend of sales ability and technical knowledge that enables determination of client needs, design of complex technical systems, and ensuring that pricing meets the needs of both their employer's expected profit margins and client's budget

Experience with telecommunications products and services, including Internet circuits, transport circuits, wavelengths, EPL/EVPL/NNI, dark fiber, IRU's

Experience with Google Earth and GIS programs

Familiarity with customer premise network equipment (CPE's, routers, switches)

Ability to design DLR's for circuits

Proven ability to prioritize work in a fast-paced environment

Organized self-starter with the ability to work independently

Excellent sales and customer service skills with a proven ability to explain technical products to non-technical audiences

Never settling for 'this is how we've always done it.'

Experience in project management and driving process improvement

Excellent communication and relationship building skills with an ability to effectively communicate, prioritize, and work with a variety of internal and external stakeholders

Proficiency in Microsoft Office (Visio, Word, Excel, Outlook)

Strong attention-to-detail, organizational skills, time management skills, and proven ability to meet deadlines with thorough follow through