Piper Companies · 1 day ago
Network Operations Engineer
New York, NY
Full-time
Hybrid
Senior Level
$140K/yr - $160K/yr
5+ years expPiper Companies is seeking a Network Operations Engineer to join a Service Delivery team supporting a key Service Provider account in a hybrid, on-site role based in New York. This highly technical, client-facing position focuses on post-sales support, network operations, and migration from Cisco to Juniper platforms.
Management Consulting
Responsibilities
Serve as a Juniper SME for the customer, providing hands-on support across MX304, EX switches, SSR routers, and Mist platforms
Lead operational and engineering efforts including troubleshooting, design support, and industrial engineering tasks
Provide technical guidance and training to customer teams, including implementation and support personnel
Facilitate weekly operations calls to review network health, JTAC case status, and ongoing issues
Proactively audit network configurations, alarms, and logs to identify risks and recommend improvements
Support migration efforts from Cisco to Juniper, leveraging deep knowledge of both ecosystems
Conduct design workshops and collaborate with customer stakeholders to shape sustainable network architectures
Test and validate new features, patches, and fixes in both lab and live environments
Assist with network inventory tracking and documentation of operating procedures
Raise and manage RMAs through resolution
Peer with other Resident Engineers to share lessons learned and best practices
Qualification
Required
5+ years of experience in service provider or enterprise network engineering roles
Strong hands-on experience with Juniper MX, EX, SSR, and Mist platforms
Familiarity with Cisco devices and migration strategies
Deep understanding of routing protocols including MPLS, ISIS, Segment Routing, and IP-based services
Experience with SD-WAN, switching, and Wi-Fi technologies
Proven ability to present in front of clients and lead technical discussions
Excellent troubleshooting, documentation, and communication skills
Ability to work independently, take initiative, and maintain a customer-first mindset
Willingness to work extended hours and be on-site 2–3 times per week in New York
Benefits
Medical
Dental
Vision
401K
PTO
Sick Leave (as required by law)
Holidays
Company
Piper Companies
At Piper, we obsess about the success of our customers and consultants.
501-1000 employees
H1B Sponsorship
Piper Companies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (1)
2023 (2)
2022 (2)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Justin Jordan
Founder and Chairman
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