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Whatnot · 3 weeks ago

Senior Manager, Strategic Partnerships

Los Angeles, CA

Full-time

Hybrid

Senior Level, Lead/Staff

$190K/yr - $245K/yr

8+ years exp

Whatnot is the largest live shopping platform in North America and Europe, redefining e-commerce by blending community, shopping, and entertainment. The Senior Manager, Strategic Partnerships will lead a team focused on building long-term relationships with sellers, driving strategic insights, and ensuring exceptional results for both sellers and buyers.

CollectiblesE-CommerceInformation TechnologyMarketplaceTrading Platform

Growth Opportunities

Responsibilities

Lead and develop a high-performing team. Attract, coach, and empower a team of Strategic Partner Managers, setting clear expectations and fostering a culture of ownership, urgency, and category expertise

Develop your team’s capabilities across relationship management, account strategy, commercial thinking, and seller coaching

Build systems and mechanisms that create accountability and drive consistent, high-quality execution

Drive strategic insights and high-judgment decision making. Build strong, data-backed perspectives on category health, seller performance, and growth opportunities to influence your team’s priorities and direction

Make informed tradeoffs that balance seller success, buyer experience, and Whatnot’s business impact

Anticipate emerging trends, category risks, and new opportunities to ensure sellers remain competitive and prepared

Build deep, trusted seller partnerships. Serve as a strategic advisor to top sellers, understanding their businesses, barriers to growth, and long-term objectives

Provide executive-level coaching to support sustainable growth and improve buyer experience

Advocate for seller needs internally, translating insights into clear business impact to influence company-wide decisions

Develop category expertise and generate actionable insights. Become a subject matter expert on your category’s dynamics, top sellers, platform behaviors, and competitive landscape

Identify whitespace opportunities, category risks, and strategic bets that shape cross-functional priorities

Partner with your Category Lead to influence category strategy, marketing activations, product requirements, and policy updates

Lead cross-functional impact and operational excellence. Drive high-quality, high-velocity execution on seller growth plans, team initiatives, and company-wide projects

Lead complex, multi-stakeholder initiatives by creating clarity, removing blockers, and driving accountability

Build and refine operational systems, processes, and playbooks that enable scalability and consistent seller outcomes

Qualification

Partnership managementCategory strategyTeam leadershipSalesforce proficiencyAnalytical thinkingStakeholder managementOperational excellenceCommunication skillsProject management

Required

8+ years of experience in sales, account management, partnerships, or creator/seller success roles within ecommerce, marketplaces, or creator platforms

You are an experienced, high-judgment leader with a passion for seller success, operational rigor, and building exceptional teams

3+ years managing and developing teams

Proven experience scaling and maturing Account Management or Partnerships functions

Proficiency with Salesforce, Airtable, Sigma, and other tools used for account and pipeline management

Strong analytical thinking, business judgment, and ability to craft compelling, data-backed recommendations

Excellent stakeholder management and communication skills; able to influence cross-functionally and navigate ambiguity

Demonstrated ability to lead multiple projects concurrently and drive high-velocity execution