Apply on Employer Site

ABM Industries · 4 days ago

Revenue Lead

Boston, MA

Full-time

Onsite

Senior Level

$78K/yr - $95K/yr

5+ years exp

ABM Industries is seeking a detail-oriented, customer service focused Revenue Lead to manage various billing processes and ensure accurate invoicing and timely collections. This role involves collaborating with Finance and Operations teams to oversee contract data and billing inputs while supporting regional collections management and process improvements.

Facilities Support ServicesFacility ManagementJanitorial Service

Hiring Manager

Abigail Eastridge, SHRM-CP

Responsibilities

Manage and ensure all billable costs are accurately captured, appropriately marked up, and invoiced in accordance with contractual agreements

Review bill plans without invoices each month to ensure accuracy of unbilled data and completeness of cycle

Oversee monthly collection of vacancy/occupancy data, ensuring receipt of required information from each client and/or operator, for completeness of monthly cycle

Monitor and spot check QuickBase to ensure client reported data is reflected accurately on invoice

Review, validate, and approve invoices to ensure pricing accuracy, appropriate documentation, and compliance with customer-specific requirements

Partner with regional Operations teams to validate billable costs and ensure alignment between operational data and financial systems

Work closely with ESC departments (Billing, Accounts Payable, Collections) to resolve discrepancies and support timely and accurate invoicing

Monitor credit & rebill activity; get involved in invoice discrepancies to help bring resolution timely

Ensure timely revenue recognition by aligning billing with service delivery and financial reporting deadlines

Proactively identify and address risks related to revenue leakage

Partner with regional finance teams and FP&A to ensure accurate accruals and financial reporting

Continuously assess billing and invoicing processes, recommending and implementing improvements to enhance accuracy, efficiency, and compliance

Support A/R collections process for assigned/high-risk regional accounts

Build strong relationships with local clients, accounting for cultural and market-specific factors in collection efforts

Collaborate with regional sales teams to resolve billing disputes and payment delays

Escalate delinquent accounts in a professional and timely manner, including recommendations for legal action or third-party collections where necessary

Qualification

Billing managementAccounts receivableFinancial systems proficiencyOracle Cloud FinancialsEnterprise Performance ManagementAnalytical skillsRelationship managementCommunication skills