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StoneGate Senior Living · 1 month ago

Collection Manager

Lewisville, TX

Full-time

Onsite

Mid Level

StoneGate Senior Living is seeking a Collection Manager to join their team in Lewisville, TX. The Collection Manager will oversee collection activities, ensuring compliance with policies and procedures while driving operational improvements related to account collections.

Elder CareElderlyHealth CareNon Profit

Responsibilities

Plan, evaluate, implement and continuously improve all aspects of collection functions and processes

Assist in formulation of specific collection objectives and achievement of same

Work closely with Financial Consultants to respond to collection concerns

Perform collection duties, including but not limited to statements, letters, and phone calls

Receive and post payments on accounts receivable

Audit accounts to ensure Secondary Insurance is loaded to RCM system to guarantee timely billing and adjustments per CMS guidelines

Submit and manage collection agency referrals

Participate in monthly A/R reviews with focus facilities

Follow up on high priority balances to ensure the facility’s continued effort and report to Financial Consultant, Reimbursement Manager, Director of Reimbursement, Controller, and CFO if actions are not being taken

Manage referrals to attorneys, Collection Agency, and takes approved claims to Small Claims court representing the facility

Manage IRS and AG reporting notices

Review proposed write offs to ensure all required collection activities are complete before processing

Review Medicare A Coinsurance write offs to confirm all required documentation is complete per CMS regulations

Monitor discharge procedures due to non-payment

Travel as needed for priority facility A/R reviews

Resource for Financial Consultants to help find solutions to collections issues

Review, update, and maintain all collection letters and forms for facility use

Maintain Federal and State compliance with all regulations