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InnovAge · 3 weeks ago

HR Administrative Support Coordinator

United States

Full-time

Hybrid

Entry Level

$24.42/hr - $30.53/hr

2+ years exp

InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. The HR Administrative Support Coordinator plays a crucial role in ensuring the smooth operation of the HR department, providing administrative support, assisting with recruitment, onboarding, training, and compliance assurance.

Health CareHome Health CarePersonal Health

Responsibilities

Maintain and update employee and contractor records, including personnel files and HR databases

Answer employee questions regarding HR policies, benefits, and other inquiries via the HR Inbox

Provide support for HR-related processes such as performance evaluations and employee training

Support employee events and recognition programs

Participate in the development and implementation of HR policies and procedures

Complete system changes based on personnel changes and requests

Execute monthly reporting to key business partners

Manage incoming requests via phone, email, or other sources to respond promptly to employee requests or external parties

Perform ad hoc duties as assigned

Answer and document incoming HR calls to capture data within ServiceNow

Complete internal transfers from iCIMS to ADP and communicate with impacted departments

Handle employees move requests from finance to align with the accounting department

Primarily responsible for responding to HR inquiries received through HR Answers daily. This includes, but is not limited to, transferring inquiries to appropriate departments, providing education, partnering with employee relations, and extracting data from HR Answers to capture and analyze incoming information and requests

Assist in conducting internal HR audits of personnel files routinely

Review employee and contractor files, reporting missing information to HR management

Support Onboarding teams in performing routine audits of required personnel documentation in accordance with federal and state guidelines

Qualification

HR regulations knowledgeADP HRIS experienceMicrosoft Office proficiencyInterpersonal skillsOrganizational skillsDetail-orientedCommunication skills

Required

High School or GED required

Associate's degree in business or a related field from an accredited college/university or an equivalent number of years' experience

Minimum of 2 years of experience as a HR assistant, HR Coordinator or similar title, preferably in a healthcare or related environment; or equivalent combination of education and experience

Basic understanding of HR regulations regarding employee data and file privacy

Must be computer proficient and possess experience with Microsoft Word, Excel, and Outlook

Must be able to quickly learn specific software and new applications

Ability to read, analyze and interpret regulations and other documents

Strong interpersonal skills and ability to effectively and tactfully present information to, and communicate with, co-workers, employees, and others

Possess exceptional English written and verbal communication skills, including accurate grammar and business correspondence knowledge

Ability to read and write memos, reports, and correspondence that conform to prescribed style and format

Ability to define problems, collect data, establish facts, and draw valid conclusions

Able to establish and maintain cooperative and positive working relationships

Organized, detail-oriented, diplomatic, proactive, self-motivated, dependable, and driven by excellence

Even-tempered and able to balance multiple tasks in accordance with changing deadlines and priorities in a fast-paced environment

Ability to work sensitively and effectively with individuals of diverse ethnic and cultural backgrounds