SDS Rx Powered by DHL Supply Chain · 1 month ago
Lead Billing Assistant
Tampa,FL,US
Full-time
Onsite
Mid Level
$50K/yr - $50K/yrSDS Rx is a leading healthcare logistics services provider specializing in tailored solutions for various healthcare facilities. They are seeking a Lead Billing Assistant to supervise billing operations, provide training to the team, and ensure compliance with billing requirements.
LogisticsSupply Chain Management
Responsibilities
Supervise day-to-day billing operations and act as the primary point of contact for the billing assistant team
Provide training, guidance, and support to billing assistants to ensure high performance and adherence to deadlines
Audit and reconcile driver invoices using dispatch software (E-Courier)
Ensure compliance with company policies and DOT requirements
Educate drivers on billing requirements, compliance standards, and document submission procedures
Serve as the main point of contact for driver billing issues and documentation follow-ups
Collaborate with dispatch and operations departments to verify route information, service completion, and accurate rate application
Review and respond to billing-related emails in a timely and professional manner
Identify and address trends in billing errors or documentation issues and implement corrective actions
Answer internal and external calls pertaining to billing inquiries
Investigate and resolve billing discrepancies and escalate issues when needed
Collect missing or incomplete DOT documents from drivers to ensure complete orders
Coordinate with other departments and managers to streamline billing processes
Prepare weekly reports on billing operations and team productivity
Participate in process improvement initiatives to increase efficiency and accuracy
Other duties assigned by the Billing Manager or department leadership
Qualification
Required
High school diploma or equivalent required
Strong knowledge of management methods and techniques
Ability to think strategically and take initiative in leadership
Strong client-facing communication and interpersonal skills
Exceptional organizational skills and attention to detail
Proficient in MS Outlook, Excel, and Word
Excellent verbal and written communication skills
Must be able to pass a drug test
Benefits
Comprehensive Health Benefits: Our benefits package includes Health, Dental, and Vision coverage available after 30 days from hire date.
401(k) Plan: We help you plan for the future by offering a 401(k) plan.
Paid Time Off: Enjoy paid time off along with major paid holidays to ensure you have time to recharge and relax.
Employee Assistance Program (EAP): Life can be challenging, and we’re here for you. Our EAP provides support to you and your family during difficult times.
Employee Wellness Program: Your health is important to us—both mental and physical. We offer a wellness program to support your well-being and help you achieve your personal health goals.
Company
SDS Rx Powered by DHL Supply Chain
SDS Rx is the leading provider of national, flexible, cost-effective, innovative, information-driven, dedicated, logistics solutions to the healthcare market.
Founded in 2009
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Graycliff Partners
2025-09-09Acquired
2018-05-01Private Equity
Leadership Team
Dave Emison
President
Recent News
Company data provided by crunchbase