Edgewood Properties, Inc. ยท 1 month ago
Concierge- Monroe
Edgewood Properties, Inc. is a leading real estate development and property management company. They are currently seeking a Concierge for their luxury property in Monroe, NJ, responsible for delivering exceptional customer service and ensuring a seamless living experience for residents and guests.
Responsibilities
Oversee the front desk, warmly greeting residents, guests, vendors, and contractors
Provide community and amenity information, assist residents with key/gate card requests, and facilitate inquiries
Offer refreshments to guests waiting to meet with a leasing consultant
Assist with service requests by entering them into the system or guiding residents on self-submission
Develop in-depth knowledge of the community to provide recommendations for local dining and entertainment options
Engage with residents and prospective residents to enhance customer experience and resident retention
Support the Senior Concierge, Resident Specialist, and Leasing Team in planning and executing resident events such as parties, movie nights, and special celebrations
Arrange small gestures for resident milestones, including birthdays, engagements, weddings, and losses
Manage the package room, ensuring accurate acceptance, resident notifications, and proper distribution
Maintain office cleanliness, restock coffee bars, and monitor office supplies
Prepare leasing materials such as brochures and floor plans for prospective residents
Ensure model and vacant units are clean and ready for tours
Handle opening and closing procedures for the leasing office, ensuring readiness each day
Route calls efficiently, schedule tours and appointments, and assist with general inquiries
Provide administrative support to the Property Manager as needed
Oversee the weekly Sunday breakfast, including shopping, setup, and cleanup
Regularly update the community's social media platforms with high-quality content showcasing the community lifestyle and promoting available units
Qualification
Required
Strong communication and organizational skills
Ability to multitask and manage time effectively
Preferred
Experience in property management or customer service
Familiarity with social media platforms
Basic understanding of maintenance coordination and lease management
Basic MS Office knowledge
Benefits
Medical and dental and vision benefits
Life insurance
A 401(k) with company match
On-site company fitness gym
Discounts on housing and home appliances
Company
Edgewood Properties, Inc.
The Edgewood Properties Tradition Since its founding in 1992, Edgewood Properties has established itself as a leading real estate development and property management company.