Corpay · 1 month ago
Supervisor, Supplier Outreach
5301 Maryland Way, Brentwood, TN 37027, USA
Full-time
Onsite
Entry, Mid Level
1+ years expCorpay is currently looking to hire a Supervisor, Supplier Outreach, within their Vendor Enrollment & Implementations division. In this role, you will oversee the daily operations of the Supplier Outreach team, ensuring effective execution of calling campaigns, driving supplier enrollment results, and supporting continuous improvement.
Financial ServicesFinTechPaymentsRisk Management
Responsibilities
Supervising daily supplier outreach operations and ensuring performance targets are being met
Providing direction and guidance to associates handling outreach activities, service issues, and process improvements
Leading supplier outreach initiatives including client campaigns, re-campaigns, and ongoing enrollment efforts
Communicating updates, priorities, and process changes impacting deliverables, timelines, and quality
Serving as a subject matter expert on supplier outreach procedures and best practices
Monitoring performance metrics, coaching team members, and delivering ongoing feedback
Developing associates through training, mentoring, and performance improvement initiatives
Promoting a positive, high-performing team culture focused on service, accuracy, and efficiency
Ensuring compliance with company policies, procedures, and quality standards
Tracking and analyzing team data to identify trends, recognize success, and address performance gaps
Collaborating with leadership to streamline processes and enhance the supplier experience
Qualification
Required
High school diploma required; bachelor's degree preferred
Minimum of 1–2 years of supervisory or team leadership experience
Experience in customer service environments with inbound and outbound calling exposure
Strong data-driven mindset with experience monitoring and improving team performance
Proven ability to coach, mentor, and develop employees
Working knowledge of call center operations and outreach strategies
Strong organizational, communication, and collaboration skills
Ability to prioritize tasks and operate effectively in a fast-paced environment
Preferred
Bachelor's degree preferred
Benefits
Medical, Dental & Vision benefits available the 1st month after hire
Automatic enrollment into our 401k plan (subject to eligibility requirements)
Virtual fitness classes offered company-wide
Robust PTO offerings include major holidays, vacation, sick, personal, & volunteer time
Employee discounts with major providers (wireless, gym, car rental, etc.)
Philanthropic support with local and national organizations
Fun culture with company-wide contests and prizes
Company
Corpay
Corpay provides online payment solutions.
10001+ employees
H1B Sponsorship
Corpay has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (14)
Funding
Current Stage
Late StageLeadership Team
Chris Shanahan
SVP, Strategic Partner Group
Jason Haney
Vice President - Strategic Partners Group
Recent News
Seeking Alpha
2025-03-18
Business Wire India
2025-02-21
Company data provided by crunchbase