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PR Newswire · 18 hours ago

Key Account Manager

Albuquerque, NM

Full-time

Hybrid

New Grad, Entry Level

0+ years exp

Cision is a global leader in PR, marketing, and social media management technology. The Key Account Manager will generate new business opportunities, increase revenue from existing accounts, and collaborate with various divisions to develop strategic solutions for clients.

AdvertisingDigital MediaNewsPublic RelationsPublishingSocial Media

Responsibilities

Generate new business opportunities and increase the revenue of existing accounts through high volume outreach via telephone and email

Meet or exceed baseline and expansion goals through retention of accounts and sales of additional products and services

Meet or exceed and Key Performance Indicators including calls, meeting counts, and other primary metrics as set by Management and adhere to call quality guidelines

Demonstrate a working knowledge of all Cision products and services with the ability to see across product lines

Demonstrate strong teamwork and positive culture influence in line with the Cision Values

Develop marketing strategies to address strengths and weaknesses within the territory. Establish expectations for your manager on how you will be delivering on goals

Collaborate with other divisions and subject matter experts within Cision to develop integrated strategic packages & solutions

Educate clients on new products and services and manage all inbound requests from designated accounts

Negotiate new structured or customized contracts to increase and secure revenue, managing difficult negotiations with clients arising from competitive situations

Practice exceptional time management and organization to effectively take care of the reactive and proactive requirements of the position

Always provide clients with an in-house point of contact by ensuring strong support of client needs

Provide excellent customer service both internally and externally

Ensure timely and accurate reporting of your business to your manager on a weekly basis or as otherwise instructed by sales leadership

Understand and employ Miller Heiman sales methodology tactics in accordance with monthly Activity Metrics

Utilize the Salesforce.com platform to manage sales pipeline, track interactions, and forecast business outcomes. Work strategically on all renewals to ensure on-time contracts

Other duties as assigned by sales leadership

Qualification

Sales experienceCRM systemsCustomer serviceMicrosoft OfficeBusiness communicationsInterpersonal skillsOrganizational skillsAttention to detailTime managementCommunication skills