eBay · 19 hours ago
Implementation Specialist
United States
Full-time
Remote
Entry, Mid Level
$65K/yr - $113K/yreBay is a global ecommerce leader committed to changing the way the world shops and sells. The Implementation Specialist will guide merchants through the onboarding process to connect their business to eBay, ensuring successful account establishment and effective use of the eBay Live platform.
AuctionsE-CommerceInternetMarketplaceRetail
Responsibilities
Guide eBay Live, enterprise, and strategic merchants through the process of establishing their account on eBay, leveraging their third-party software or other tools, and ensure they can create listings, update listings, and retrieve orders successfully
Solve merchant and partner concerns, own issues to resolution, and communicate progress while also advising merchants on marketplace standards
Successfully transition merchants from Onboarding to the appropriate Account Management teams
Identify areas for process optimization within our team, our partners, and eBay working with the correct teams to address
Collect and share feedback from merchants, regularly advocating for their needs
Document projects and interactions in Salesforce, tracking key performance data and updates in a timely manner
Report on KPIs weekly
Qualification
Required
An understanding of implementing a business into eBay and the eBay Live platform, utilizing eBay's user interface or 3rd party software to list and manage inventory, as well as successfully selling and managing fulfillment of sold inventory
Understanding how marketplaces function – including inventory control, basic business account, eCommerce marketing, customer service, etc. – and willingness to learn and speak to merchant best practices
Ability to learn and speak to eBay's API, feeds, and other pathways for onboarding
Proactive approach, willingness to own multiple projects, customer interactions, and issues from start to finish, and comfortable with change
Analytical and optimistic problem-solver with a curiosity and an appetite to grow and develop
Passionate about the eBay marketplace and seller community
Benefits
Target bonus
Restricted stock units
Full range of medical
Financial
401(k) eligibility
Various paid time off benefits
PTO
Parental leave
Company
eBay
eBay is a global online marketplace enabling users to buy, sell, and auction new or used items across various categories.
Founded in 1995
10001+ employees
H1B Sponsorship
eBay has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (572)
2024 (883)
2023 (779)
2022 (682)
2021 (748)
2020 (766)
Funding
Current Stage
Public CompanyTotal Funding
$1.16BKey Investors
Benchmark
2022-11-07Post Ipo Debt· $1.15B
1998-09-24IPO
1998-01-01Series Unknown
Leadership Team
Jamie Iannone
CEO
Alex Kazim
VP, GM eBay Services
Recent News
2026-01-09
Digital Commerce 360
2026-01-07
Company data provided by crunchbase