Mapbox · 19 hours ago
Senior Atlassian Administrator
Washington, DC
Full-time
Onsite
Mid, Senior Level
$100K/yr - $136K/yr
5+ years expMapbox is the leading real-time location platform for a new generation of location-aware businesses. The Senior Atlassian Administrator will serve as the lead administrator for the Atlassian ecosystem, managing complex Jira workflows and ensuring the optimization of third-party tools while providing technical guidance to junior administrators.
Business IntelligenceFleet ManagementLogisticsMapping ServicesSaaS
Responsibilities
Serve as the lead administrator and subject matter expert for the entire Atlassian ecosystem
Architect, design, and implement highly complex and scalable Jira workflows, schemes, and custom fields
Lead the strategic evaluation and management of Atlassian Marketplace add-ons
Administer and optimize critical third-party tools, with advanced expertise in Exalate for robust data synchronization
Proactively identify and resolve advanced Atlassian application issues, ensuring high availability
Develop and enforce comprehensive documentation, standards, and governance policies
Lead major Atlassian upgrades, migrations, and infrastructure enhancements
Drive continuous improvement through automation and advanced configurations
Utilize significant experience with Zendesk to architect and manage deep integrations with Atlassian, optimizing shared workflows
Mentor junior administrators and provide technical guidance
Qualification
Required
5+ years of progressive experience as an Atlassian Administrator, with a significant portion in a senior capacity
Deep expertise in architecting and maintaining highly complex Jira workflows, including advanced scripting (e.g., Groovy)
Expert-level understanding of Jira Service Management (JSM) and Confluence
Mastery of Atlassian user management, permissions, and security in large-scale environments
Extensive hands-on experience with third-party Atlassian Marketplace apps, specifically advanced configuration of Exalate
Strong experience with database administration and advanced SQL
Exceptional problem-solving and communication skills
Significant practical experience with Zendesk administration, including API integrations and workflow optimization, especially relating to Atlassian
Preferred
Atlassian Certified Professional (ACP) certifications are a strong plus
Proficiency with Linux and scripting (Bash, Python)
Experience Administering Zendesk
Benefits
Supportive health care
Parental leave
Flexibility for the things that come up in life
Company
Mapbox
Mapbox develops a location data platform for mobile and web applications.
501-1000 employees
H1B Sponsorship
Mapbox has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (10)
2023 (17)
2022 (18)
2021 (12)
2020 (20)
Funding
Current Stage
Late StageTotal Funding
$614.17MKey Investors
SoftBankPremji InvestSoftBank Vision Fund
2023-09-19Series E· $280M
2021-03-01Series Unknown
2020-05-01Series D· $107M
Leadership Team
Peter Sirota
Chief Executive Officer
Scott Hill
Chief Financial Officer
Recent News
2026-01-06
PR Newswire
2026-01-05
2026-01-05
Company data provided by crunchbase