Senior Program Manager, Talent Operations jobs in United States
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Zoox · 1 day ago

Senior Program Manager, Talent Operations

Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. They are seeking a highly organized Talent Operations Program Manager to establish, design, and implement TA programs and initiatives that streamline processes and technology while ensuring systems are AI-ready.

Artificial Intelligence (AI)Autonomous VehiclesMachine LearningRoboticsTransportation
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H1B Sponsor Likelynote

Responsibilities

Partner across TA and key stakeholders to deliver process improvement initiatives that increase consistency, speed, and accountability across the hiring lifecycle—helping Zoox scale teams that directly power our autonomous mobility mission
Support optimization of Zoox’s recruiting tools and workflows, improving adoption, consistency, and AI readiness across the team
Own Talent Operations knowledge management and communications—maintaining the single source of truth (playbooks, templates, process documentation) and leading change management for process and tooling updates
Own and scale Zoox’s structured interviewing and interviewer enablement system—building the standards, toolkits, training, calibration, and governance that drive consistent, high-quality hiring decisions
Partner on Talent events and conferences, supporting planning, logistics, and post-event ROI and performance insights

Qualification

Structured interviewing expertiseProgram managementKnowledge managementOperational excellenceRecruiter enablementSystems fluencyScaling in high-growthCross-functional executionChange managementStakeholder management

Required

Structured interviewing & interviewer enablement expertise: Proven experience designing and scaling structured interviewing programs (competencies, rubrics, scorecards, question banks), plus building and delivering hiring manager/interviewer training, calibration, and/or certification programs that measurably improve interview quality and consistency
Program management and cross-functional execution: Demonstrated ability to scope ambiguous people programs, build project plans, manage stakeholders, and drive adoption across TA leaders, hiring managers, and partners (e.g., L&D, People Analytics/Science, Legal/Compliance), with clear metrics and exec-ready updates
Knowledge management & communications ownership: Track record creating and maintaining a single source of truth (playbooks, toolkits, process docs, templates) with governance, audit cadence, and change management communications that increase self-serve and reduce churn/confusion
Operational excellence & process improvement: Experience diagnosing workflow breakdowns across the hiring lifecycle, designing scalable process improvements, and implementing lightweight automations/templates that improve speed, quality, and compliance—backed by data and measured impact
Recruiter & sourcer enablement (adjacent to interview quality): Experience enabling recruiters/sourcers through training, playbooks, and process/tool fluency—specifically improving intake quality, scorecard usage, candidate evaluation rigor, and consistent execution of structured hiring practices

Preferred

Demonstrated ability to drive behavior change at scale (exec comms, manager enablement, stakeholder mapping, office hours, reinforcement loops), with measurable adoption outcomes (e.g., scorecard completion, training attendance, reduced variance in debrief quality)
Systems fluency (ATS/CRM + analytics): Power-user capability in ATS/CRM workflows and reporting (e.g., Lever/Gem + Sheets/Looker/Workday), translating process needs into system requirements and measuring adoption/quality without being a systems admin
Scaling in high-growth environments: Experience operating in fast-moving, ambiguous orgs—building repeatable programs, driving change management, and establishing governance while keeping stakeholders aligned and accountable

Benefits

Paid time off (e.g. sick leave, vacation, bereavement)
Unpaid time off
Zoox Stock Appreciation Rights
Amazon RSUs
Health insurance
Long-term care insurance
Long-term and short-term disability insurance
Life insurance

Company

Zoox is an AI robotics company that provides mobility-as-a-service and self-driving car services. It is a sub-organization of Amazon.

H1B Sponsorship

Zoox has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (293)
2024 (297)
2023 (209)
2022 (204)
2021 (131)
2020 (83)

Funding

Current Stage
Late Stage
Total Funding
$955M
Key Investors
Grok Ventures
2020-06-26Acquired
2019-10-21Convertible Note· $200M
2018-07-08Series B· $465M

Leadership Team

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Nelson Pedreiro
Sr. Vice President, Hardware
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Z
Zheng Gao
Director of Hardware Engineering
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Company data provided by crunchbase