CNA Insurance · 1 day ago
Complex Claims Consulting Director - Healthcare
Wyomissing, PA
Full-time
Hybrid
Senior Level, Lead/Staff
$144K/yr - $205K/yr
10+ years expCNA Insurance is one of the premier providers of professional liability insurance, currently seeking a Complex Claims Consulting Director focused on Healthcare Professional Liability. This role involves managing high exposure claims, developing litigation strategies, and providing guidance on legal risks and claim handling.
FinanceFinancial ServicesInformation ServicesInformation TechnologyInsuranceProperty ManagementReal EstateRisk Management
Responsibilities
Oversees the most complex investigations of claims, liability and damages and determines claim strategy, including if a claim should be settled or litigated
Develops and directs the execution of the litigation management strategy
Counsels management on legal risks, claim and litigation strategy and obligations in complex matters
Manages litigation by staff, coverage or outside counsel
Monitors trials, tracks legal and regulatory developments
Advises management and claim professionals regarding issues, approaches and impact of changes
Directs the negotiation of the most complex settlement packages, ensuring adequate reserves and cost effective settlements
Provides research, legal analysis, counsel and guidance on legal or claim handling questions or issues
May participate with senior management in the development and implementation of claims policy and business strategy
Mentors, guides, develops and delivers training to less experienced Claim Professionals
Qualification
Required
Bachelor's degree with JD preferred in a related discipline or equivalent
Typically a minimum ten years of relevant experience
Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable
Expert knowledge of commercial insurance industry, products, policy language, coverage, and claim practices
Excellent verbal and written communication skills with the ability to develop collaborative working relationships, articulate very complex claim facts, analysis and recommendations in a concise manner to senior management, as well as with external business partners and customers
Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems
Extensive experience in leading complex negotiations, as well as developing and implementing resolution strategies
Strong work ethic, with demonstrated time management, organizational skills, and an ability to work independently in a fast-paced environment
Ability to drive results by taking a proactive long-term view of business goals and objectives
Extensive experience interpreting commercial insurance policies and coverage
Ability to partner with internal resources, oversee/manage outside counsel, and collaborate with other carriers
Ability to lead multiple and shifting priorities in a fast-paced and challenging environment
Knowledge of Microsoft Office Suite and ability to learn business-related software
Demonstrated ability to value diverse opinions and ideas
Preferred
JD preferred in a related discipline or equivalent
Medical malpractice experience preferred
Professional designations are highly encouraged (e.g. CPCU)
Benefits
CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.
Company
CNA Insurance
CNA is one of the largest U.S. commercial property and casualty insurance companies.
5001-10000 employees
H1B Sponsorship
CNA Insurance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (32)
2023 (25)
2022 (43)
2021 (32)
2020 (14)
Funding
Current Stage
Public CompanyTotal Funding
$0.88M2016-09-12Post Ipo Equity· $0.88M
1978-01-13IPO
Leadership Team
Luke Mellors
Vice President, Technology
Daniel Franzetti
EVP of Worldwide Claim
Recent News
2025-11-03
MarketScreener
2025-11-03
Company data provided by crunchbase