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Acxiom · 2 weeks ago

Senior Campaign Operations Manager (Remote)

United States

Full-time

Remote

Senior Level

5+ years exp

Acxiom is a company that specializes in delivering digital marketing solutions. The Senior Campaign Operations Manager is responsible for managing account teams, ensuring timely delivery of digital marketing services, and acting as the primary client contact for campaign execution.

AnalyticsBig DataDirect MarketingEmail MarketingInformation TechnologyPrivacySaaSSoftware

Work & Life Balance

Responsibilities

Translate client requirements and execute on digital marketing solutions and campaigns

Offer marketing advice and suggestions on campaigns to the client

Ensure that delivery is within internal process and the agreed upon service levels with our clients

Manage campaign schedules and timelines

Communicate and escalate workload and staffing issues to Senior Manager

Monitor the day-to-day delivery of digital marketing services including email campaigns, data exports, campaign summary reports, web lead capture, etc

Facilitate recurring status calls with the clients

Research and escalate technical and platform related issues that impact our ability to deliver services to the client

Own the scoping and implementation of new client startups

Qualification

Campaign managementDigital marketingSQL/SASTechnical literacyMS OfficeDatabase structureProactivityPythonCloud computingCommunication skillsTeam playerOrganizational skillsAttention to detailLeadership skillsFlexibility

Required

Bachelor's Degree or equivalent & relevant work experience (primarily in campaign management) & 5+ years of applicable work experience (primarily in campaign management)

Should be familiar with SQL/SAS

Polished verbal, written communication and presentation skills, with both internal colleagues and external clients

Technically literate and comfortable working with Internet technologies, and desire to build technical knowledge

Expert level skillset with toolsets (Impact, AW, CM)

Extremely proactive, highly organized, with proven ability to manage multiple tasks

Proactively provide eMarketing advise/suggestions to client on best practices and efficiencies

Ability to prioritize and focus, with strict attention to detail

Thorough understanding of and/or interest in digital marketing

Sound knowledge of MS Office, specifically Word, Excel, and PowerPoint

Sound knowledge of database structure

Great team player, know when to lead and when to follow

Demonstrated ability to lead delivery operations teams and manage individual resources