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Vinfen · 3 weeks ago

Program Director (Developmental Services)

Lowell, MA

Full-time

Onsite

Mid, Senior Level

$61K/yr - $61K/yr

2+ years exp

Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services. The Program Director II will oversee the clinical, financial, and administrative operations of residential programs that support individuals with intellectual and developmental disabilities.

AssociationHealth Care

Responsibilities

Direct and manage the activities of program staff. Hire staff appropriate to the position. Utilize staff appropriately with the goal of optimizing effort and achieving operational and financial goals

Manage staff performance. Provide direction, training, and coaching; implement recognition and rewards programs; conduct performance planning and review sessions; provide guidance on career development. Responsible for counseling and corrective action programs, as necessary

Ensure that the intake of prospective persons served is completed in a timely, professional manner; arrange and perform intake procedures, conduct initial assessment of persons’ served appropriateness for program

Provide supervision and direction to program staff regarding treatment/support plans and interventions, including rehabilitative strategies and techniques. Assist Managers in completing comprehensive assessment for persons served. Participate in various internal and external meetings regarding treatment/support planning

Provide outreach and create environments in which family, friends, and established relationships of the person served can be fostered

Provide problem resolution for staff and persons served

Foster teamwork and leadership in work groups

Provide staff with new and updated policies and directives

Responsible for the quality and timely completion of all clinical, recordkeeping, and service/support/action plans and documents for persons served

Ensure compliance with all internal quality and external licensing, certification and accreditation standards and regulations, as well as program specific policies and procedures

Assist in the development of, and manage adherence to, program budgets

Ensure collection of program fees and service delivery data

Represent Vinfen in professional, trade, regulatory, and funding source organizations; participate in committees, meetings, and other activities, as requested

Serve as a resource for program staff, family and friends of persons served, neighbors, public officials, and other providers

Manage adverse events (such as medication occurrences, physical restraints, and other critical incidents); ensure plans and corrective actions are implemented and reported

Respond to internal and external data collection and reporting requests

Ensure program quality and achievement of goals and objective, as well as managing quality improvements

Provide on-call back up and on-site support and intervention when necessary

Store, administer, document, and dispose of medication for persons served consistent with MAP requirements, funding source regulations, and Company policy. Ensure program compliance with Vinfen MAP protocols

Maintain and enhance staff’s knowledge of human services issues, trends, and techniques

Ensure maintenance and safety of physical sites

Perform other related duties, as required

Qualification

Human Services KnowledgeOperations ManagementCrisis InterventionFinancial ManagementAdvocacy TechniquesCultural SensitivityTeam ManagementCommunication SkillsComputer ProficiencyAssessment PracticesParticipatory PlanningEmpowerment TechniquesLeadershipDecision MakingDocumentation Skills

Required

High school diploma or GED

2-3 Years In Progressively Responsible Human Services Functions

Driving is a requirement for this position using either a Vinfen van or personal vehicle

A valid driver's license must be presented at the time of employment

Incumbents must be at least 21 years of age

Must have maintained a valid US driver's license for at least six months

Must be able to pass a driver's screening background check

Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb as this is a very physically active position

Must be able to lift at least 25 pounds using proper lifting techniques or the use of a two-person lift

Ability to operate a computer and other office equipment such as a calculator, copier, and printer

Ability to sit, reach, climb stairs, and maneuver through narrow spaces or hallways

Ability to assist clients with tasks of daily living

Ability to remain in a stationary position 50% of the time as needed

Ability to bend, reach, file, sit, stand, and move around the facility

Ability to speak, hear, and communicate with clients, staff, and external representatives

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Ability to assist in routine living activities including cleaning, meal preparation, vacuuming, shoveling, and grocery shopping

CPR is required within two weeks of hire

First Aid is required within two weeks of hire

MAP is required within 150 days of hire

Safety Care is required within 90 days of hire

Other training, as assigned