Royal Caribbean Group · 1 day ago
Manager, Strategy and Analytics
Miami, FL
Full-time
Onsite
Mid, Senior Level, Lead/Staff
8+ years expRoyal Caribbean Group is a leader in the vacation industry with a commitment to providing exceptional experiences. They are seeking a Manager, Strategy & Analytics to drive loyalty strategies through data-driven insights, focusing on performance measurement and program optimization.
Travel
Responsibilities
Lead the strategic evolution of Loyalty programs by influencing long-range planning, including the development of annual operating plans and 5- to 10-year strategic roadmaps
Partner closely with Data Science to guide the design and implementation of advanced predictive models and simulations that inform program optimization and member engagement strategies
Own the performance measurement framework for the Co-Brand credit card program, including dashboard creation, financial tracking, and KPI reporting to senior stakeholders
Drive innovation through the ideation, definition, and evaluation of Loyalty program pilots, ensuring alignment with broader business goals and customer insights
Deliver timely, actionable insights through ad hoc data analysis and reporting to support Loyalty initiatives and cross-functional decision-making
Manage the end-to-end Targeted offers campaign lifecycle for targeted promotions, including maintaining the monthly promotion calendar and aligning with Revenue Management on commercial priorities
Forecast booking volume and campaign impact using historical data and predictive analytics to inform offer strategy and resource allocation
Build and maintain a robust backlog of testable campaign concepts, leveraging guest behavior data to drive personalization and performance
Oversee the development and maintenance of Power BI dashboards and SQL-based data pipelines to ensure accurate and timely reporting of promotional performance
Serve as a key contributor in Targeted Offer planning forums, providing strategic guidance, historical context, and performance insights to shape monthly campaign execution
Qualification
Required
8+ years of work experience required, with experience performing either strategic digital analysis, financial analysis, or business intelligence/marketing analytics highly preferred
Bachelor's degree in Economics, Business, Finance, Analytics, Computer Science, Mathematics, or similar
Passionate about economic, business, analytics, loyalty & financial concepts, as well as a subject matter expert in analytical tools
Thought leader who can derive insights and drive results in a dynamic and fast paced environment
Demonstrate ability to think beyond raw data and to understand the underlying business context and identify business opportunities
In depth understanding of data structure with the ability to use SQL or coding language to answer complex business questions
Able to communicate effectively with all levels of management and partners, including Chief Marketing Officer and executive leadership team
Qualified in developing and delivering high quality, clear and concise analytics and presentations to Marketing Leadership
Team player that is highly motivated, and results driven with a positive ‘can do' attitude
Strong analytical and process improvement skills
Ability to deliver results in timely manner with consistency and precision
Able to build data visualizations and dashboards using tools such as Power BI and Tableau
Technical Skills: Intermediate to Advanced SQL, Adobe Analytics, Advanced Excel and PowerPoint required
Preferred
Experience in travel/leisure hospitality is preferred
MBA or relevant master's degree preferred
Benefits
Competitive compensation and benefits package
Excellent career development opportunities
Company
Royal Caribbean Group
Royal Caribbean Group is a cruise vacation company with a global fleet of 63 ships traveling around the world.
10001+ employees
H1B Sponsorship
Royal Caribbean Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (19)
2023 (12)
2022 (14)
2021 (4)
2020 (14)
Funding
Current Stage
Public CompanyTotal Funding
$15.43BKey Investors
RCI HoldingsMorgan Stanley
2025-09-22Post Ipo Debt· $1.5B
2025-05-14Post Ipo Debt· $2.28B
2024-09-16Post Ipo Debt· $1.5B
Leadership Team
Jason Liberty
Chairman and Chief Executive Officer
Matt Denesuk
SVP, Chief AI Officer
Recent News
Benzinga.com
2026-01-07
Company data provided by crunchbase