Yuma AI (YC W23) · 3 weeks ago
Mid-Market Sales Development Representative - Boston
Yuma AI is a fast-growing startup building a next-generation orchestration platform for customer support in e-commerce. They are seeking a Mid-Market Sales Development Representative to engage mid-market prospects, generate qualified pipeline, and collaborate closely with Sales and Leadership in the US market.
Artificial Intelligence (AI)Customer ServiceE-CommerceGenerative AISoftware
Responsibilities
Generate new business opportunities through thoughtful, personalized outbound outreach (cold calls, targeted email, LinkedIn, video, voice notes — the full omnichannel playbook)
Conduct deep account research using Apollo, HubSpot, LinkedIn, Lusha, Clay, and other modern tools
Identify and connect with senior decision-makers such as Heads of CX, Heads of Support, COOs, CDOs, and CEOs
Partner closely with Account Executives to build territory strategy and book high-quality discovery meetings
Master Yuma’s platform and the CX automation space to speak confidently about real merchant challenges
Experiment, test, and iterate on outbound tactics to continuously improve performance
Actively shape and reinvent Yuma’s outbound GTM playbook , bringing new ideas and improving messaging, sequencing, targeting, and channel mix
Qualification
Required
6+ months of SDR or BDR experience in an outbound-focused role
Professional-level English fluency. Excellent written and spoken communication is essential for this customer-facing role
Strong communication skills. You can write concise, compelling outreach and hold confident conversations with senior leaders
High drive, grit and a self-starting attitude. You know how to push through, iterate and keep momentum
Comfortable operating with autonomy in a fast-paced startup environment
Coachability. You actively seek feedback and implement it quickly
Goal-oriented with a track record of meeting or exceeding activity and meeting-booking metrics
Positive attitude and team player. You bring energy, curiosity and resilience every day
Preferred
SaaS experience or familiarity with modern sales tools such as Apollo, HubSpot, Clay and others is a strong plus
Benefits
Equity
Uncapped variable + equity
Hybrid work: our nice Boston office + remote flexibility
Access to a company culture based on ownership, transparency, and growth mindset
Company
Yuma AI (YC W23)
Yuma is the most advanced AI platform built for e-commerce.
Funding
Current Stage
Early StageTotal Funding
$9.3MKey Investors
Y Combinator
2024-10-30Seed· $5M
2023-12-21Seed
2023-04-05Pre Seed· $0.5M
Recent News
2024-11-27
Pioneer Fund
2023-11-20
2023-04-12
Company data provided by crunchbase