Clinical Solution Architect - Post Acute jobs in United States
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Netsmart · 15 hours ago

Clinical Solution Architect - Post Acute

Netsmart is one of the top 25 fastest-growing tech companies in the Kansas City area, leading innovation in healthcare technology. The Clinical Solution Architect will leverage their expert solution knowledge to recommend best practices for implementation and maintenance, and design processes within their domain of expertise.

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Responsibilities

Provide expertise during client engagement to deliver workflow and solution design to achieve defined benefits
Responsible for guiding clients through current workflows, upgrades, system changes, enhancements, and ongoing system maintenance
Act as a primary consultant for the client’s solution troubleshooting, consultation, and knowledge transfer
Cultivate and sustain relationships with clients to provide appropriate escalation of issues, solution knowledge, and engagement support
Seek to resolve escalated problems and issues using solution knowledge and expertise during installation, operation, maintenance or testing
Manage client expectations and ensure project delivery meets goals of engagement
Coach, mentor and guide solution teams on recommended methodology practices

Qualification

Electronic Health RecordHealth care IT implementationProject managementNetsmart EHR experienceClient relationship managementCoachingEffective communicationProblem solvingDocumentation skillsMentoring

Required

Bachelor's degree or equivalent relevant work experience
At least 4 years of health care information technology implementation or consulting working experience
At least 2 years Electronic Health Record solution work experience
At least 1 year of project management experience
Ability to communicate effectively with technical, clinical and operational teams
Ability to document and present architecture concepts, often narrowing complex ideas to a single overview
Ability to build strong client relationships and deliver client-centric solutions
Ability to make sense of complex, high quantity and sometimes contradictory information to effectively solve problems

Preferred

At least 2 years Netsmart EHR solution work experience
Experience working within hospice, home health, palliative, senior living and personal care workflows
Knowledge and exposure within Hospice processes such as Notice of Election, Benefit Periods, level of Care, F2F, CTI and SIA
Knowledge and exposure within Home Health processes such as Start of Care, OASIS, Plan of Care, and PDGM Components

Company

Netsmart

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Netsmart is a healthcare software company that assists in delivering whole-person, value-based care.

Funding

Current Stage
Late Stage

Leadership Team

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AJ Peterson
Senior Vice President & General Manager, CareGuidance
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Company data provided by crunchbase