Blue Shield of California · 1 month ago
Product Operations Manager, Experienced - Stellarus
Oakland, CA, United States
Full-time
Onsite
Mid Level
$83K/yr - $116K/yrBlue Shield of California is seeking a Product Operations Manager for their Stellarus Product and Technology organization. The role involves managing the centralized intake and backlog processes, ensuring efficient triage and routing of incoming business requests while contributing to continuous process improvement.
Financial ServicesHealth InsuranceNon Profit
No H1B
Responsibilities
Independently support and execute the centralized intake process
Serve as the 'front door' for all incoming business requests
Ensure every submission is triaged, categorized, and routed efficiently
Deliver a seamless, transparent, and supportive experience for all submitters
Set objectives for your job area
Participate in planning efforts
Contribute to continuous process improvement
Qualification
Required
Experience in managing centralized intake and backlog processes
Ability to independently support and execute processes
Strong organizational skills to triage, categorize, and route submissions efficiently
Experience in setting objectives and participating in planning efforts
Commitment to continuous process improvement
Strong leadership skills with a focus on developing high-performing teams
Ability to foster continuous learning and growth
Benefits
Opportunities for our people to grow – personally, professionally, and financially
Company
Blue Shield of California
Blue Shield of California is a health insurance service provider.
Founded in 1939
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Gary Culp
Senior Vice President, Government Markets
Gregory Siebert
Senior Vice President Provider Partnerships & Network Management
Recent News
2026-01-13
Fierce Healthcare
2025-12-15
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