Penske Logistics · 3 weeks ago
Manager, Quality Systems
Reading, PA
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expPenske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. The Manager, Quality Systems will manage and facilitate the development, deployment, and sustainment of the EAC Program and Penske Logistics Quality System, focusing on continuous improvement and innovation.
LogisticsSupply Chain ManagementTransportation
Responsibilities
Leading internal and customer facing Strategic Value Stream Mapping (VSM) initiatives. This includes operational process observations, Penske Associate, Leadership, Customer interviews (VOC) and gathering and completing KPI and data analysis
It involves leading and facilitating a one day or multi day VSM workshop with executive and technical stakeholders (both customer and internal) to understand the current state of the service processes and data analysis and then identify and prioritize continuous improvement and innovation opportunities
Finally, it requires developing and project managing a one to two year-long Continuous Improvement Roadmap (Action Plan) which strategically transforms the customer and Penske service processes to a desired state, leading to a new higher level of performance and innovation
Providing a “Train the Trainer” Kaizen course to Supervisors and supporting them in training their individual contributor Associates (drivers, warehouse, load planners, administrative, etc)
Supporting Locations in setting up the Kaizen+ Program including forming a Kaizen Committee, creating a Communication Board and utilizing the Kaizen Idea tracking Information System for documentation, approval, status tracking and reporting. Managing and coaching the Locations on an ongoing basis to sustain and increase Kaizen performance
Provide a 1 day Lean Training Course to Operations Supervisors, Managers and technical staff on foundational Lean Process Consistency and Process Improvement. Complete a Lean Site Audit and document current state in comparison to best practice standards on a Scorecard
Work with the Operations teams to develop and deploy a Continuous Improvement Roadmap to implement the Lean and Quality tools and practices necessary to achieve a Penske Lean Site Certification, indicating a very high degree of performance to the best practice standards
Provide a 1 day Lean training to leadership nominated high performing Supervisors, on intermediate to advanced Kaizen / Continuous Improvement tools. Coach and mentor Supervisors through the selection, planning, completion and presentation of a Kaizen Project. Facilitate the Project Presentations and Awards event with Operations leadership
Leverage the PQS Lean and Quality toolbox and methods to lead, project manage, facilitate, and support Continuous Improvement projects. Through the EAC Program many of these projects involve Automating and Centralizing business processes
In collaboration with the Director, Quality Systems develop new innovative content for the PQS methods, tools and training courses
Qualification
Required
High School Diploma or equivalent required
10+ years of relevant experience in lieu of a degree
5+ years of experience in a Lean and Quality focused enabling group, supporting operations to deploy Lean and/or in an Operations Management role, working within an operation that strongly leveraged lean management techniques
Advanced lean knowledge skills required
Advanced problem solving and process improvement tools and methods required
Advanced Excel skills and the ability to perform necessary functions to scrub, analyze, visualize, and summarize large sets of data required
Strong Prioritization & Multi-tasking Skills required
Regular, predictable, full attendance is an essential function of the job
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required
Preferred
Bachelor's Degree in Business, Logistics, or Supply Chain preferred
Lean Certification strongly preferred. Required within 2 years of being in the position
10+ years of experience in a Lean and Quality focused enabling group, supporting operations to deploy Lean and/or in an Operations Management role, working within an operation that strongly leveraged lean management techniques in lieu of degree
Intermediate use of Powerpoint and Word strongly preferred
Intermediate Product Line Experience in the Product Line Operations Team the role is supporting based on Allocation (Distribution Center Management, Dedicated Contract Carriage or Freight Management) strongly preferred
Experience facilitating large group workshops, including Executive level customer and Penske stakeholders
Quality Audits to assess Operating Locations to defined Performance Standards in Scorecard - Intermediate / Strongly Preferred
Software - Microsoft Access, Smartsheet, Business Intelligence, MiniTab and Databases - Introductory / Preferred
Company
Penske Logistics
Penske Logistics engineers supply chain solutions. It is a sub-organization of Penske Truck Leasing.
10001+ employees
H1B Sponsorship
Penske Logistics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (15)
2023 (25)
2022 (20)
2021 (12)
2020 (21)
Funding
Current Stage
Late StageLeadership Team
Steve Beverly
Senior Vice President - Finance Administration (CFO)
Christopher DeRose
General Manager - DCC Operations
Recent News
2025-10-30
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