State of Maryland · 3 weeks ago
ARTIFICIAL INTELLIGENCE STRATEGY & GOVERNANCE MANAGER ADMINISTRATOR II
Maryland, United States
Full-time
Onsite
Mid, Senior Level
$71K/yr - $100K/yr
4+ years expThe State of Maryland's Office of the Attorney General is seeking an Artificial Intelligence Strategy & Governance Manager to enhance the office's effectiveness through strategic innovation and data-driven decision-making. This role involves leading the implementation and governance of artificial intelligence tools, managing vendor relationships, and providing training and support to staff to improve public service delivery.
Government Administration
Responsibilities
Work both office-wide and with specific divisions and units to brainstorm, develop and maintain artificial intelligence solutions
Work directly with individual staff members and teams to identify use cases, troubleshoot implementation challenges, and provide hands-on support
Manage ongoing AI pilots and experiments
Maintain OAG's AI solution inventory/catalog that documents implemented tools and their use cases
Track emerging AI trends and capabilities, especially in the legal context
Evaluate AI use-cases and solutions
Coordinate cross-divisional AI working groups or communities of practice to share knowledge and standardize approaches
Conduct AI risk assessments for proposed implementations
Manage AI governance-related processes
Understand and apply AI governance documentation, and draft additions or revisions, including standard operating procedures, decision trees for AI adoption, and compliance checklists
Perform auditing tasks ensuring responsible use of AI
Monitor AI tool performance and user satisfaction, making recommendations for optimization or discontinuation
Ensure compliance with data privacy laws and professional ethics standards
Provide support to the Director and Deputy Director of PID by playing a major role in AI strategy planning
Develop metrics and reporting frameworks to measure AI adoption, usage, cost-effectiveness, and impact
Contribute to budget planning by projecting future resource needs
Represent OAG in external meetings with state agencies and professional organizations on AI matters
Partner with the Professional and Organizational Development to design and deliver AI training programs
Provide one-on-one and small group coaching to help staff effectively leverage AI tools
Serve as a resource for staff with questions
Create resource libraries of prompting guides, best practices, and FAQs tailored to OAG contexts
Host regular office hours or drop-in sessions where staff can bring AI-related questions and challenges
Other duties as assigned in support of PID's work
Qualification
Required
Bachelor's degree in Computer Science, IT, Data Science, Data Analytics, Public Policy, Public Administration, Political Science, Government and Politics, Law, or a related field
Over four years of professional experience in areas such as technology implementation, digital transformation, data governance, information management, policy development, change management, organizational development, project management, or legal technology and innovation
Demonstrated hands-on experience working with artificial intelligence and machine learning tools and platforms, including large language models, generative AI tools, and automation technologies, in professional, academic, or substantial project settings
Strong written and verbal communication skills, with a proven ability to translate complex technical concepts into clear, accessible language for non-technical audiences
Collaborative approach enabling effective work with diverse stakeholders across all levels of an organization
Track record of managing multiple initiatives simultaneously, showcasing strong project management capabilities
Adaptability and comfort with ambiguity in fast-paced, evolving technological environments
Preferred
2+ years of experience specifically in AI implementation, AI governance, or AI policy development
Knowledge of responsible AI frameworks such as NIST AI RMF, ISO/IEC 42001, or EU AI Act
Familiarity with data privacy laws (HIPAA, FERPA, state privacy regulations) and their application to AI systems
Experience in government, legal services, or other highly regulated sectors
Demonstrated success in change management and technology adoption initiatives
Experience developing and delivering technical training or capacity-building programs
Experience providing direct user support or serving in a customer-facing technical role
Knowledge of AI use cases in the legal industry or legal technology landscape
Certification in data privacy (CIPP/US, CIPM, AIGP) or data management (CDMP)
Project management certification (e.g., PMP, CAPM)
Track record of successfully implementing technology solutions that delivered measurable business value
Demonstrated experience working directly with end users to implement technology solutions and provide hands-on support
Benefits
Subsidized health benefits (medical, prescription, dental and vision coverage)
Life insurance
Leave, including annual (vacation), personal, sick, and paid parental leave
Participation in a contributory defined benefit pension plan in which they are vested after ten years
Participate in two supplemental retirement plans: the 457 Deferred Compensation Plan and the 401(k) Savings and Investment Plan
Free mass transit benefit for local bus and express bus services
Company
State of Maryland
Maryland is on the path to becoming the best state in the nation.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Michael Piercy
Senior Advisor for Program Innovation to the Chief Technology Officer State of Maryland, MDTHINK
Michele Thomas
Chief Technology Officer, State of Maryland
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