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California State University-San Bernardino · 2 weeks ago

Program Coordinator (Student Services Professional II), Office of Black Student Success

San Bernardino, CA

Full-time

Onsite

Entry, Mid Level

$5,083/mo - $7,228/mo

2+ years exp

California State University-San Bernardino is seeking a Program Coordinator for the Office of Black Student Success. The role involves advising and mentoring students, promoting retention, and collaborating with various campus partners to enhance student success and engagement.

Higher EducationProfessional Services

No H1B

Responsibilities

Provide advising and support to students affiliated with the Office of Black Student Success (OBSS) through individual and group meetings, activities, and events. Utilize foundational interviewing and counseling techniques to support student growth and development

Promote student retention by assessing student needs and connecting them with relevant CSUSB resources, including financial aid, scholarships, academic advising, Career Services, internships, Basic Needs, research opportunities, Health Services, CAPS, and community services

Encourage student engagement by recommending programs, services, and activities that align with academic and personal development goals

Serve as a liaison and maintain collaborative relationships with students, faculty, and on- and off-campus partners to support OBSS initiatives

Collaborate with Recruitment and Admissions to deliver presentations to K–12 students and families, with the goal of increasing Black student enrollment and engagement

Work with the Director to strengthen peer mentoring for Black students and support the development of a faculty-student mentoring program, including design, outreach, pairing, and ongoing support

Utilize institutional platforms such as the African American Data Dashboard and EAB to identify and assist students who may benefit from additional support services

Collaborate with campus partners to ensure accurate and consistent sharing of academic progress for OBSS-affiliated students

Represent OBSS at campus and community meetings, trainings, and events to strengthen program impact

Support the Director in planning and executing OBSS events, including workshops, educational sessions, and philanthropic activities

Assist with data collection, report preparation, and program assessments

Provide lead work direction, training, and guidance to Student Assistants, Peer Mentors, part-time staff, and volunteers; contribute to performance evaluations as appropriate

Attend conferences and professional development trainings, as required

Participate in OBSS-related events such as orientations, cultural programs, and academic advising trainings

Engage in Division of Student Affairs (DSA) activities, meetings, and trainings, as requested

Maintain student records in compliance with FERPA, U.S. Department of Education regulations, and university policies

Perform other classification-related duties as assigned to support the operations of the Division of Student Affairs (DSA), as directed by the OBSS Director and division leadership

Qualification

Student advisingProgram managementData analysisFinancial literacyPeer mentorshipResearch techniquesCultural competencyCommunication skillsInterpersonal skillsProblem-solvingTeam collaboration

Required

Possession of knowledge and abilities typically demonstrated through the equivalent of two (2) years of professional experience in a student services program area or related field

Equivalent to graduation from a four (4) year college or university in behavioral sciences, public or business administration, or other job-related field

Working knowledge of the practices, procedures and activities of the program to which assigned

General knowledge of the methods and problems of organizational and program management

General knowledge of research and interview techniques; and of the principles of individual and group behavior

Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements

Obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required

Recognize multicultural, multisexed and multi‑aged value systems and work accordingly

Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned

Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office