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Mercy Health · 3 weeks ago

Surgery Scheduling Specialist - Anderson Vascular Surgery

Cincinnati, OH

Full-time

Onsite

New Grad, Entry Level

Mercy Health is a faith-based and patient-focused organization dedicated to enhancing the health and well-being of all people. They are seeking a Surgery Scheduling Specialist to coordinate and schedule patient testing or procedures, ensuring timely appointments and effective communication with healthcare providers and patients.

Health CareNon Profit

Responsibilities

Gathers and interprets relatively complex patient data from physician offices and/or patient daily to enable scheduling of testing, surgical procedures, and pre-certification when required. May be responsible for pre-registration of self-scheduled patients

Provides physician office staff and/or patient with hospital approved instructions regarding test preparation. Answers questions pertaining to testing, scheduling, and testing preparation. Refers patient to specialty area staff instructions, which are outside of the ordinary

Enters patient scheduling information into computer, updates patient demographic and insurance information and provides pre-registration forms which include testing information for registering the patient prior to testing

Used as a resource in resolving testing/ procedures discrepancies and is used as a resource in finding solutions to problems with patient testing and scheduling. Obtains approval from department designed contract and/or supervisor for non-routine appointment scheduling

Checks for medical necessity for patients at time of scheduling

Works with departments to schedule stat patients. Coordinates scheduling with multiple facilities or departments to ensure outpatients are scheduled as soon as possible

Compiles and prepares statistical data as requested

Responsible for performing all other duties, such as filing, photocopying, and relaying data as assigned

Promotes strong customer focus and handles all calls with professionalism