LG Electronics North America · 2 hours ago
Quality Engineer II - CONTRACTOR
LG Electronics North America is a global leader in technology dedicated to creating innovative solutions for a better life. As a Quality Engineer II - CONTRACTOR, you will lead quality-related issues, conduct analysis, and support the manufacturing and engineering teams to ensure product quality.
Consumer Electronics
Responsibilities
Lead and support Manufacturing and Engineering quality related issues, customer return defect analysis process, and root cause investigations
Provides initial hardware/software (HW/SW) analysis (Diagnostic Trouble Codes & Bench Test Confirmation, Log Capture, PCB Component Level investigations, etc.) on suspect issues
Conduct warranty claims analysis and quality data analytics to identify trends and drive improvements
Report quality status to internal stakeholders and external customers
Conducts and coordinates in vehicle testing and detailed in depth analysis, including supporting customer dealership visits and investigations
Ensure timely and compliant submission of customer-required documentation
Manages responses to emerging quality issues, responsible for containment and tracking of those issues
Support management of local inspection facility that conducts inspection testing to verify product quality
Other Duties as Assigned
Qualification
Required
Bachelor's Degree
3+ years of working experience in Automotive electronics (Hands on Analysis PCB analysis, ECU testing and system level integration)
Strong written and verbal communication skills
Technical knowledge in automotive electronics quality
Must be proficient with Microsoft Office (Excel, PowerPoint, MS Office at an Advanced level)
Knowledge of Statistics/Problem Solving Tools: Minitab, PowerBI, Six Sigma, 8D, 5-Why problem solving, root cause analysis within a Quality environment
Ability to travel Domestic/International up to 1 time a week and as needed
Capable of managing small sample shipments received weekly, typically consisting of 1–3 lb samples (up to 100 defective cores) packaged in 2–3 boxes weighing approximately 5–10 lbs each
Preferred
Bachelor's Degree in Electrical engineering, Mechanical Engineering, Computer Science, Industrial engineering, or related technical field
Benefits
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life.
Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Eligible for the relevant benefit programs offered through our partner agencies.
Company
LG Electronics North America
At LG, we provide products and services aimed at helping people—at home, at work, or wherever life takes them.